Hotel Operations Manager — Guest Experience & Revenue

NORTHWESTERN VISAYAN COLLEGES; Kalibo; On-site; PHP 223,000 - 558,000; Full time

Job summary

Northwestern Visayan Colleges in Kalibo, Aklan, seeks a Hotel Manager to oversee hotel operations including front office, housekeeping, guest services and facilities management.

The ideal candidate holds a bachelor’s degree in hospitality management and has 3–5 years of supervisory experience, plus strong leadership, budgeting, and guest-satisfaction focus. Ability to manage staff and work shifts, weekends, and holidays is required.

Qualifications

• Bachelor’s degree in Hospitality Management, Tourism Management, Hotel and Restaurant Management, or a related field.

Responsibilities

• Oversee daily hotel operations across front office, housekeeping, guest services and facilities management.
• Lead and manage staff to ensure high standards of guest satisfaction.
• Develop and monitor budgeting, revenue management, cost control, and operational planning.
• Ensure compliance with quality, safety, and service standards; adapt to shifting schedules including weekends and holidays.

Skills

Hospitality operations

Leadership

Communication

Organizational skills

Decision-making

Staff management

Guest satisfaction

Problem-solving

Education

Bachelor's degree in Hospitality Management

related field (e.g., Tourism Management, Hotel & Restaurant Management)

Job description

Northwestern Visayan Colleges in Kalibo, Aklan, seeks a Hotel Manager to oversee hotel operations including front office, housekeeping, guest services and facilities management.

The ideal candidate holds a bachelor’s degree in hospitality management and has 3–5 years of supervisory experience, plus strong leadership, budgeting, and guest-satisfaction focus. Ability to manage staff and work shifts, weekends, and holidays is required.