A hotel management company based in Quenzen City is looking for a Hotel Operations Manager to oversee daily operations, manage staff, and ensure guest satisfaction. The ideal candidate should possess a Bachelor's degree in Hospitality Management and 1-3 years of experience in hotel operations. Strong leadership and customer-focused mindset are essential for this role, which may require evening and weekend shifts.
Qualifications
25-35 years old.
Pleasing personality.
Willing to relocate.
Responsibilities
Oversee daily hotel operations to ensure guest satisfaction.
Manage staff recruitment, training, and performance evaluations.
Implement marketing strategies to increase revenue.
Ensure compliance with health and safety regulations.
Handle guest complaints and feedback promptly.
Prepare financial reports and budgets.
Skills
Customer Relationship Management
Interpersonal Skills
Communication Skills
Education
Bachelor’s degree in Hospitality Management
Job description
Responsibilities
Oversee daily hotel operations to ensure guest satisfaction.
Manage staff recruitment, training, and performance evaluations.
Implement marketing strategies to increase revenue.
Ensure compliance with health and safety regulations.
Handle guest complaints and feedback promptly.
Prepare financial reports and budgets.
Qualifications
25-35 yrs old
pleasing with personality
willing to relocate
Educational Qualifications: Bachelor’s degree in Hospitality Management or related field.
Experience Level: 1-3 years in hotel operations or management.
Skills and Competencies: Expertise in Customer Relationship Management, strong Interpersonal and Communication Skills.
Working Conditions: Fast-paced environment, may require evening/weekend shifts.
Qualities and Traits: Strong leadership, problem-solving abilities, and a customer-focused mindset.