Housekeeping Manager

Romar Overseas Placement and Trading Corporation; Manila; On-site; PHP 279,000 - 390,600; Full time

Job summary

A leading hotel placement firm in Metro Manila is seeking a Hotel Manager to oversee daily operations, manage staff, and ensure exceptional guest experiences. The ideal candidate will have a High/Senior High School diploma and 1-3 years of hotel management experience. Strong leadership and customer service skills are essential for this role. Flexibility to work shifts is required.

Qualifications

• 1-3 years of experience in hotel management or a related field.
• Flexible to work shifts, including weekends and holidays in a fast-paced environment.
• Strong leadership and problem-solving abilities.

Responsibilities

• Oversee daily hotel operations and ensure exceptional guest experiences.
• Manage staff, including hiring, training, and performance evaluations.
• Develop and implement marketing strategies to maximize occupancy.
• Monitor financial performance and control budgets.
• Ensure compliance with health and safety regulations.
• Address guest complaints and resolve issues efficiently.

Skills

Proficient in English language

Exceptional customer service

Strong customer relationship management

Excellent interpersonal skills

Strong communication skills

Education

High/Senior High School diploma

Job description

Overview

• Oversee daily hotel operations and ensure exceptional guest experiences.

Responsibilities

• Oversee daily hotel operations and ensure exceptional guest experiences.


• Manage staff, including hiring, training, and performance evaluations.


• Develop and implement marketing strategies to maximize occupancy.


• Monitor financial performance and control budgets.


• Ensure compliance with health and safety regulations.


• Address guest complaints and resolve issues efficiently.

Qualifications and Requirements

• Educational Qualifications: High/Senior High School diploma required.


• Experience Level: 1-3 years of experience in hotel management or a related field.


• Skills and Competencies: Proficient in English language, exceptional customer service, strong customer relationship management, excellent interpersonal, and communication skills.


• Responsibilities and Duties: Oversee hotel operations, manage staff, ensure guest satisfaction, handle customer complaints, and maintain quality service standards.


• Working Conditions: Requires flexibility to work shifts, including weekends and holidays, in a fast-paced environment.


• Qualities and Traits: Strong leadership, problem-solving abilities, and a friendly demeanor.