Hotel Manager

Stone Properties Corp.; Mandaluyong; On-site; PHP 390,600 - 558,000; Full time

Job summary

A hospitality management company in Metro Manila is seeking a Hotel Manager to oversee daily operations and ensure exceptional customer service. The ideal candidate will have a diploma in Hospitality Management and 1-3 years of hotel management experience. Key responsibilities include managing staff, developing marketing strategies, and maintaining compliance with regulations. Strong leadership, communication skills, and problem-solving abilities are essential.

Qualifications

• 1-3 years of relevant experience in hotel management.
• Strong leadership and problem-solving skills.
• Attention to detail and a passion for hospitality.

Responsibilities

• Oversee daily hotel operations and ensure customer service.
• Manage staff recruitment, training, and performance evaluations.
• Develop and implement marketing strategies to boost occupancy.

Skills

Proficient in English

Excellent communication skills

Strong customer service abilities

Adept in customer relationship management

Education

Diploma in Hospitality Management or related field

Job description

Responsibilities

• Oversee daily hotel operations and ensure a high level of customer service.
• Manage staff recruitment, training, and performance evaluations.
• Develop and implement marketing strategies to boost hotel occupancy.
• Monitor financial performance, budgeting, and cost control.
• Address guest complaints and resolve issues promptly.
• Ensure compliance with health and safety regulations.

Job Details

• Job Title: Hotel Manager
• Educational Qualifications: Diploma in Hospitality Management or related field.
• Experience Level: 1-3 years of relevant experience in hotel management.
• Skills and Competencies: Proficient in English, excellent communication skills, adept in customer relationship management, and strong customer service abilities.
• Responsibilities and Duties: Oversee daily operations, manage staff, ensure guest satisfaction, and maintain hotel policies.
• Working Conditions: Fast-paced hotel environment, flexible hours including weekends.
• Qualities and Traits: Strong leadership, problem-solving skills, attention to detail, and a passion for hospitality.