Hotel Housekeeping Supervisor - Lead & Elevate Guest Rooms

Solano Hotel; Tangob; On-site; PHP 201,000 - 312,000; Full time

Job summary

Solano Hotel in Batangas is seeking a Housekeeping Supervisor to oversee and coordinate daily housekeeping activities, assign rooms and tasks to Room Attendants, and conduct regular inspections to ensure rooms, public areas, and facilities are clean and guest-ready.

You will monitor service quality, train staff, manage supplies, coordinate with Front Office and Engineering, document records, and address guest concerns promptly.

Qualifications

• Supervise staff and ensure compliance with hotel policies.
• Train and guide housekeeping staff on cleaning procedures and standards.
• Monitor supplies, linens, amenities, and equipment.
• Coordinate with Front Office on room status and guest requests.
• Coordinate with Engineering/Maintenance for repairs and deficiencies.
• Document and manage lost and found items.
• Address guest concerns professionally and promptly.
• Prepare housekeeping reports and records.
• Ensure sanitation, safety, and housekeeping procedures.

Responsibilities

• Supervise staff attendance, grooming, work performance, and policy compliance.
• Train and guide housekeeping staff on cleaning procedures and hotel standards.
• Monitor housekeeping supplies, linens, amenities, and equipment.
• Coordinate with Front Office regarding room status and guest requests.
• Coordinate with Engineering/Maintenance regarding repairs and room deficiencies.
• Handle and document lost and found items.
• Address housekeeping-related guest concerns professionally and promptly.
• Prepare and maintain housekeeping reports and records.
• Ensure compliance with sanitation, safety, and housekeeping procedures.
• Perform other duties assigned by Executive Housekeeper or Management.

Skills

Staff supervision

Leadership

Communication skills

Organizational skills

Education

Hospitality Management

Job description

Solano Hotel in Batangas is seeking a Housekeeping Supervisor to oversee and coordinate daily housekeeping activities, assign rooms and tasks to Room Attendants, and conduct regular inspections to ensure rooms, public areas, and facilities are clean and guest-ready.

You will monitor service quality, train staff, manage supplies, coordinate with Front Office and Engineering, document records, and address guest concerns promptly.