Housekeeping Supervisor

Filinvest Development Corporation; Baguio; On-site; PHP 334,800 - 446,400; Full time

Job summary

A prominent hospitality company in Baguio seeks a Housekeeping Supervisor responsible for overseeing the daily operations of the housekeeping department. The supervisor will ensure all areas are maintained at high cleanliness standards, conduct staff training, and monitor supplies. The ideal candidate has a bachelor's degree in Hospitality Management, with at least 2 years of experience in housekeeping, including 1 year in a supervisory role. Strong leadership and organizational skills are essential for guest satisfaction.

Qualifications

• Minimum of 2 years experience in housekeeping operations.
• At least 1 year in a supervisory role.
• Strong knowledge of cleaning techniques and hygiene standards.

Responsibilities

• Supervise housekeeping staff to ensure efficient operations.
• Conduct inspections of areas to maintain quality and safety.
• Monitor and manage inventory of cleaning supplies.

Skills

Leadership

Communication

Organizational Skills

Knowledge of Hygiene Standards

Team Training

Education

Bachelor's degree in Hospitality Management

Job description

Job Summary

The Housekeeping Supervisor is responsible for overseeing the daily operations of the housekeeping department to ensure that guest rooms, public areas, and back-of-house areas are maintained to the highest standards of cleanliness and presentation. The role involves supervising housekeeping staff, conducting inspections, monitoring supplies, and ensuring compliance with hygiene and safety standards. Based in Baguio City, the Housekeeping Supervisor plays a key role in delivering excellent guest satisfaction by maintaining a clean, comfortable, and welcoming environment.

Key Responsibilities

• Supervise and coordinate housekeeping staff to ensure efficient operations and adherence to cleaning standards.
• Conduct regular inspections of guest rooms, public areas, and back-of-house areas to maintain quality and safety.
• Provide training, guidance, and support to housekeeping team members to enhance performance and service standards.
• Monitor and manage inventory of cleaning supplies, linens, and amenities, ensuring proper usage and timely replenishment.
• Address guest requests, concerns, and complaints promptly and professionally.
• Ensure compliance with health, hygiene, and safety regulations, including proper waste management.
• Assist in scheduling and assigning daily tasks to staff, ensuring adequate coverage of operations.

Job Qualifications

• Bachelors degree in Hospitality Management or related field is an advantage.
• Minimum of 2 years experience in housekeeping operations, with at least 1 year in a supervisory role (hotel or resort setting preferred).
• Strong knowledge of housekeeping procedures, cleaning techniques, and hygiene standards.
• Excellent leadership, organizational, and communication skills.
• Ability to train, motivate, and supervise a diverse team.
• Flexible to work on shifting schedules, weekends, and holidays.