Hotel Front Desk Agent

mc2-Dohera hotel; Las Piñas; On-site; PHP 201,000 - 279,000; Full time

Job summary

A leading hotel in Las Piñas is seeking a hotel front desk agent to greet and assist guests, manage reservations, and ensure a smooth guest experience. Ideal candidates will have strong communication and customer service skills, along with basic proficiency in computer and reservation systems. This is an excellent opportunity to work in a dynamic environment.

Qualifications

• High school diploma or equivalent (some positions may require a degree).
• Strong communication and customer service skills.
• Basic computer and reservation system proficiency.

Responsibilities

• Greet and assist guests upon arrival.
• Check guests in and out efficiently.
• Manage reservations and inquiries.
• Process payments and provide information about local attractions.
• Ensure a smooth guest experience throughout the stay.

Skills

Strong communication skills

Customer service skills

Basic computer proficiency

Reservation system proficiency

Education

High school diploma or equivalent

Tools

Reservation system

Job description

Overview

A hotel front desk agent is responsible for greeting and assisting guests upon arrival, checking them in and out, answering inquiries, managing reservations, and ensuring a smooth guest experience. They may also handle phone calls, process payments, and provide information about hotel services and local attractions.

Qualifications

• High school diploma or equivalent (some positions may require a degree)
• Strong communication and customer service skills
• Basic computer and reservation system proficiency
• If the position requires you to work overseas, please be vigilant and beware of fraud.

Fraud awareness and reporting

• If you encounter an employer who has the following actions during your job search, please report it immediately
• withholds your ID,
• requires you to provide a guarantee or collects property,
• forces you to invest or raise funds,
• collects illicit benefits,
• or other illegal situations.