Hotel Booking Agent - CSR- Weekends Off

Recruitify_HR; Malabon; On-site; PHP 167,000 - 234,000; Full time

Benefits offered by this job

Weekends Off

Paid Training

Incentives

Career Growth

Friendly Environment

Job summary

Recruitify_HR is seeking experienced Online Assistants to support our Hotel Reservation Team. You will handle hotel bookings via chat and email, provide accurate pricing and policy information, and ensure high-quality customer service.

Role requires on-site work with rotating schedules. We offer paid training, weekends off, and incentives based on performance to support career growth and professional development.

Qualifications

• Completed High School (K–12 or Old Curriculum).
• At least 6 months of BPO or customer service experience.
• Excellent written English communication skills.
• A keen eye for detail and a service-oriented mindset.
• Solid computer and typing skills.
• The ability to work onsite and on shifting schedules.
• Willingness to work Monday to Friday (Weekends Off!).

Responsibilities

• Assisting customers via chat and email with hotel bookings, confirmations, cancellations, and inquiries.
• Providing accurate and timely information about room availability, pricing, and hotel policies.
• Ensuring each interaction meets our high customer service standards.
• Updating customer records and reservation details in the internal system.
• Following internal guidelines to maintain quality and compliance.

Skills

Written English

Customer service

Chat support

Data entry

Attention to detail

Typing speed

On-site work

Education

High School diploma

Job description

Who are we looking for?

We’re in search of experienced Online Assistants to join our growing Hotel Reservation Team. If you have strong written communication skills, a customer-first mindset, and experience in chat or email support, this is your opportunity to grow your career in a professional and supportive environment.

What will you be doing?

• Assisting customers via chat and email with hotel bookings, confirmations, cancellations, and inquiries
• Providing accurate and timely information about room availability, pricing, and hotel policies
• Ensuring each interaction meets our high customer service standards
• Updating customer records and reservation details in the internal system
• Following internal guidelines to maintain quality and compliance

Do you qualify?

You Do If You Have

• Completed High School (K–12 or Old Curriculum)
• At least 6 months of BPO or customer service experience
• Excellent written English communication skills
• A keen eye for detail and a service-oriented mindset
• Solid computer and typing skills
• The ability to work onsite and on shifting schedules
• Willingness to work Monday to Friday (Weekends Off!)

What’s in it for you?

• Weekends Off – Enjoy your Saturdays and Sundays
• Paid Training to support your success from day one
• Competitive Salary plus performance-based incentives
• Clear paths for career development and promotion
• A friendly, professional work environment where your efforts are valued

Why work with us?

We offer more than just a job — we provide a platform where your experience matters, your growth is supported, and your career can thrive. If you're ready for stability, recognition, and real opportunities, we’d love to meet you.

Interviews are ongoing.