HOPS Admin Intermediate

MicroSourcing; Pasay; Hybrid; PHP 420,000 - 620,000; Full time

Benefits offered by this job

Healthcare on day one

Dependent coverage

Paid time off with cash conversion

Group life insurance

Performance bonuses

Hybrid work arrangement

Job summary

MicroSourcing in Pasay is seeking a HOPS Admin (Intermediate) to manage handover packs, ensure documentation accuracy, and coordinate with project teams. The role emphasizes data control, compliance with customer standards, and timely submission of artifacts.

The candidate will work in a hybrid setup, supporting multiple sites and telecom/INFRA documentation processes, with opportunities for process improvement and coordination with PMs and field teams.

Qualifications

• Strong attention to detail and accuracy in documentation.
• Proficiency in MS Office (Excel, Word, PowerPoint) and PDF editors.
• Ability to manage multiple submissions and deadlines.
• Willingness to learn different submission tools varying by operator.

Responsibilities

• Create and manage Acceptance/Handover Packs for sites/projects.
• Verify documents, test reports, drawings, photos, and certificates.
• Check input documentation for completeness and compliance per customer requirements.
• Ensure templates, forms, and checklists align with client standards.

Skills

MS Office

Document control

Time management

Attention to detail

Tools

Sitetracker

Orion

Extranet portals

Job description

Discover your 100% YOU with MicroSourcing!

Position: HOPS Admin (Intermediate)

Location: Two E-com, Pasay

Work setup & shift: Dayshift | Hybrid

Why join MicroSourcing?

You'll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role

As a HOPS Admin, you will be responsible for:

Handover Pack Creation & Management

• Compile and prepare Acceptance/Handover Packs for completed sites/projects
• Ensure all required documents, test reports, drawings, photos, and certificates are included
• Review input documentation for completeness, accuracy, and compliance based on customer requirements
• Ensure templates, forms, and checklists to align with client standards

Quality & Compliance Checking

• Validate site information against scope of works, design documents, and as-built records
• Ensure adherence to customer acceptance criteria and regulatory standards
• Highlight discrepancies and coordinate with PM and field teams

Data & Documentation Control

• Maintain structured filing and document control systems
• Upload packs and artifacts to client systems/portals (e.g., extranet, Sitetracker, Orion and other tools depending on project)
• Track submissions, feedback, revisions, and acceptance milestones

Coordination & Communication

• Liaise with project managers, engineers, field teams, and subcontractors for missing or corrective documents
• Provide guidance on documentation requirements and acceptance standards

Reporting & Admin Support

• Maintain logs of submissions, rejections, and approvals
• Produce weekly acceptance status reports
• Assist with continuous improvement of handover and documentation processes

What You Need

Non-negotiables

• High attention to detail and strong documentation accuracy
• Proficiency in MS Office (Excel, Word, PowerPoint), PDF editors, and file management tools
• Ability to manage multiple submissions and deadlines simultaneously
• Willingness to learn different submission tools (varies per operator)

Preferred Skills/expertise

• Experience in telecom project admin, telecommunication jargons/terms, construction documentation, or quality control
• Knowledge of telecom site build processes (civil, power, rigging, integration)
• Familiarity with QA/Acceptance systems used by carriers/vendors (e.g., Optus, Telstra, Vodafone/TPG, Nokia, Ericsson)
• Experience with handover/close-out documentation in infrastructure/construction/telecom

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

*Terms & conditions apply