Admin, Back Office Support and Customer Service

MicroSourcing; Parañaque; On-site; PHP 268,000 - 357,000; Full time

Benefits offered by this job

Healthcare on day one

Paid time-off with cash conversion

Group life insurance

Performance bonuses

Flexible work arrangements

Job summary

MicroSourcing is seeking an Admin, Back Office Support and Customer Service professional for an onsite, day-shift role at Harton Corporate Center, Paranaque City. You will handle sales orders, inventory updates, and freight bookings while providing responsive email support to customers.

The ideal candidate has at least 2 years in admin duties, strong Excel and MS Office skills, and the ability to work under pressure in a fast-paced environment.

Qualifications

• Have at least 24 months in the workforce with admin duties experience (12+ months).
• Computer literate and able to learn new systems, software and online portals; proficient in MS programs (especially Excel).
• Confident navigating the web and working under pressure in a fast-paced environment.

Responsibilities

• Process customers' sales orders via in-house systems/databases before cut-off time.
• Update, manage and maintain customer's inventory using proper systems and processes.
• Make bookings with freight companies and manage delivery schedules.
• Adhoc data entry and data management tasks.
• Respond to customer queries via email.

Skills

MS Excel

Data entry

Customer service

Web navigation

Attention to detail

Tools

In-house systems

MS Office

Job description

Discover your 100% YOU with MicroSourcing!

Position: Admin, Back Office Support and Customer Service

Location: Harton Corporate Center, Paranaque City

Work setup & shift: Onsite| Day Shift

Why join MicroSourcing?

You'll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Responsibilities

• Processing customers' sales orders via in-house systems/database before cut-off time.
• Updating, managing and maintaining customer's inventory using appropriate systems, software, processes and procedures.
• Making bookings with the appropriate freight company and managing delivery schedule.
• Adhoc data entry and data management and any other admin/ office tasks.
• Responding to customers’ queries via email.

Qualifications

• Have been in the workforce at least 24 months and previous Admin duties experience (12 months and/or above)
• Computer literate and confident in learning new systems, software and online portals. Competency in MS programs (especially Excel)
• Confident and competent in navigating on the web.
• Can cope under pressure and work in fast-paced environment.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

• Terms & conditions apply