Operations Coordinator

MicroSourcing; Manila; On-site; PHP 334,800 - 558,000; Full time

Benefits offered by this job

Healthcare coverage from day one

Bonuses and performance bonuses

Paid time-off with cash conversion

Group life insurance

Flexible work arrangements

Job summary

MicroSourcing is hiring for an Operations Coordinator to support production, repairs administration, warehousing, and reporting in Ortigas, Pasig City. The role is onsite with a night shift, delivering cross-functional administrative support and ensuring accurate doc management and scheduling.

The successful candidate will manage work orders, quotations, invoices, and stock movements while maintaining training records and cross-team collaboration.

Qualifications

• Strong organisational and coordination skills across time zones.

Responsibilities

• Create manufacturing and repair work orders.
• Process purchase orders, invoices, and job-cost tracking.
• Maintain training records and matrix.
• Prepare quotations.
• Handle commercial invoices and stock movement documentation.
• Stocktake and stock transactions management.
• Create and maintain reports to measure efficiency and compliance.
• Lead by example to promote accountability and collaboration.

Skills

Organizational skills

Communication skills

Problem-solving

Time-zone coordination

Process adherence

Autonomy in dispersed teams

Logistics support

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Digital workflow tools

Job description

Work setup: Onsite | Night shift

Discover your 100% YOU with MicroSourcing!

Position: Operations Coordinator

Location: Ortigas, Pasig City

Why join MicroSourcing?

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role

Production and Repairs Administrative Support

Accountabilities:

• Creation of Manufacturing and repair Work orders.
• Completion and processing of completed work orders.
• Maintaining training records and matrix.
• Preparation of Quotations.
• Process purchase orders, invoices, and job‑cost tracking in alignment with company procedures.
• New product introduction administration.

Expected Outcomes:

• Accurate and timely raising of work orders.
• Accurate and timely completion of work orders.
• Well organised training documents.
• Accurate and timely quotations.
• Entry of purchase orders for approval.
• Creation of documents, project status updates and tracking of deliverables as part of new product introduction.

Warehouse and shipping administrative support

Accountabilities:

• Creation of Commercial invoices for freight movement.
• Stocktake Administration.
• Stock transactions.
• Maintenance of Stores documentation.

Expected Outcomes:

• Accurate and timely shipping documents.
• Efficient and accurate entry of counts.
• Accurate stock transactions.
• Professional and accurate updates of stores documents.

Reporting Administration

Accountabilities:

• Creation and maintenance of reports needed to measure efficiency and compliance of the production teams.

Expected Outcomes:

• Reporting deadlines are met, with clear and useful operational insights.

Leadership and People

Accountabilities:

• Regularly challenges peers or superiors when the situation arises. Discussing the consequences of unacceptable behaviour and offering alternative solutions.
• Delivering on promises. Taking accountability when things go wrong and looks for ways to improve.
• Calling out poor behaviour when they see it at all levels of the organisation in a respectful and constructive way.
• Building partnerships and working collaboratively with others to meet shared objectives.
• Listening actively and demonstrating the ability to separate the person from the problem, so bringing objectivity to the situation.
• Seeking and providing regular feedback to learn and grow.

Expected Outcomes:

• Speaking up with confidence and respect displaying courage to deal with difficult situations, issues or behaviours.
• Although opinions may differ, offering the opportunity for open dialogue.
• Holding self and others accountable to meet commitments and deliver results even under tough circumstances.
• Proactively identifying potential setbacks and obstacles and working through them effectively to achieve the desired result on time.
• Treating every work colleague, customer, and supplier with respect.
• Proactively seeking out opportunities for collaboration within and across teams to achieve shared outcomes.
• Engaging in decision making - makes good and timely decisions that keep IMDEX moving forward at pace. Invests time getting to know all employees that impact their decisions.

Health, Safety and Environment

Accountabilities:

• Taking reasonable care of self and others in the workplace and complying with the relevant legislative requirements and IMDEX Quality, Health, Safety and Environment (QHSE) management system policies and procedures.
• Wearing, using and maintaining the provided personal protective equipment and reporting any unsafe practices or conditions which come to your attention.
• Taking reasonable care to ensure own acts or omissions do not adversely affect the health and safety of other persons.

Expected Outcomes:

• Hazards and incidents reported in line with company policies.
• Actively participated in safety meetings.
• Quality alerts raised in line with company policies.

Risk and Compliance

Accountabilities:

• Contributing to the identification of risks and compliance requirements relevant to own scope of work.
• Applying risk management and regulatory compliance processes to own scope of work.
• Leading by example to promote positive risk and compliance behaviours within own scope of work.

Expected Outcomes:

• Complying with IMDEX risk and compliance policies, local laws and other relevant standards within own scope of work.
• Potential non‑compliance or misconduct is reported through appropriate channels.
• Behaviours that do not align with the IMDEX Code of Conduct are challenged.

Essential Qualifications, Skills & Experience

• Strong organisational and coordination skills, with the ability to manage multiple tasks across time zones.
• High attention to detail, especially in documentation and data entry.
• Proficient in Microsoft Office (Excel, Word, PowerPoint) and comfortable working with digital workflow or operations tools.
• Strong written and verbal communication skills suitable for cross‑cultural stakeholders.
• Experience supporting logistics, scheduling, service delivery, or technical field teams.
• Ability to follow structured processes and maintain accurate, compliant records.
• Problem‑solving mindset with the ability to escalation issues appropriately.
• Ability to work autonomously while supporting dispersed teams.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

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