HOPS Admin (Intermediate)

MicroSourcing; Pasay; Hybrid; PHP 334,800 - 468,720; Full time

Benefits offered by this job

Healthcare coverage on day one

Dependent coverage

Paid time off with cash conversion

Group life insurance

Performance bonuses

Hybrid work environment

Job summary

MicroSourcing in Pasay, Philippines is seeking an intermediate HOPS Admin to support handover, documentation, and project controls for telecom/infra sites. The role blends site documentation, data management, and coordination across PMs, engineers, and field teams in a hybrid day shift.

You will compile acceptance packs, ensure documents, test reports, drawings, photos, and certificates are included; review for completeness; maintain client portals; generate weekly status reports; and support

Qualifications

• High attention to detail and strong documentation accuracy.
• Proficiency in MS Office (Excel, Word, PowerPoint), PDF editors, and file management tools.
• Ability to manage multiple submissions and deadlines simultaneously.
• Willingness to learn different submission tools.

Responsibilities

• Compile and prepare Acceptance/Handover Packs for completed sites/projects.
• Review input documentation for completeness, accuracy, and compliance based on customer requirements.
• Maintain structured filing and document control systems.
• Upload packs and artifacts to client systems/portals (e.g., extranet, Sitetracker, Orion and other tools depending on project).
• Liaise with project managers, engineers, field teams, and subcontractors for missing or corrective documents.
• Produce weekly acceptance status reports and assist with process improvements.

Skills

Attention to detail

Deadline management

MS Office proficiency

Documentation accuracy

Tools

Excel

Word

PowerPoint

PDF editors

File management tools

Job description

Job Description

Position: HOPS Admin (Intermediate)

Location: Two E-com, Pasay

Work setup & shift: Day shift | Hybrid

You'll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time‑off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work‑Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role

Handover Pack Creation & Management

• Compile and prepare Acceptance/Handover Packs for completed sites/projects
• Ensure all required documents, test reports, drawings, photos, and certificates are included
• Review input documentation for completeness, accuracy, and compliance based on customer requirements
• Ensure templates, forms, and checklists align with client standards

Quality & Compliance Checking

• Validate site information against scope of works, design documents, and as‑built records
• Ensure adherence to customer acceptance criteria and regulatory standards
• Highlight discrepancies and coordinate with PM and field teams

Data & Documentation Control

• Maintain structured filing and document control systems
• Upload packs and artifacts to client systems/portals (e.g., extranet, Sitetracker, Orion and other tools depending on project)
• Track submissions, feedback, revisions, and acceptance milestones

Coordination & Communication

• Liaise with project managers, engineers, field teams, and subcontractors for missing or corrective documents
• Provide guidance on documentation requirements and acceptance standards

Reporting & Admin Support

• Maintain logs of submissions, rejections, and approvals
• Produce weekly acceptance status reports
• Assist with continuous improvement of handover and documentation processes

What You Need

Non‑negotiables

• High attention to detail and strong documentation accuracy
• Proficiency in MS Office (Excel, Word, PowerPoint), PDF editors, and file management tools
• Ability to manage multiple submissions and deadlines simultaneously
• Willingness to learn different submission tools (varies per operator)

Preferred Skills/expertise

• Experience in telecom project admin, telecommunication jargons/terms, construction documentation, or quality control
• Knowledge of telecom site build processes (civil, power, rigging, integration)
• Familiarity with QA/Acceptance systems used by carriers/vendors (e.g., Optus, Telstra, Vodafone/TPG, Nokia, Ericsson)
• Experience with handover/close‑out documentation in infrastructure/construction/telecom

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU. MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive. At MicroSourcing, equality is not merely a slogan – it’s our commitment. Our way of life. Here, we don't just accept your unique authentic self – we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

*Terms & conditions apply