Home-Based Sales Assistant

Delegate CX; Philippines; On-site; PHP 502,200 - 558,000; Full time

Benefits offered by this job

Permanent work-from-home setup

Company equipment provided

Internet stipend

Job summary

DCX Client Services (DCX) is seeking a Home-Based Sales Assistant to support sales operations for a US time-zone aligned role. You will manage pricing, proposals, and order coordination while maintaining strong client relationships and cross-functional collaboration with suppliers and account managers.

The position requires solid English communication, organized work habits, and a customer-first mindset. It offers a permanent WFH arrangement, equipment, internet stipend, and ongoing professional

Qualifications

• Bachelor's degree in Marketing, Communications, and Business Administration or related field.
• Strong verbal and written English communication.
• Experience in promotional products or e-commerce is a plus.

Responsibilities

• Provide product pricing, features, and availability information.
• Create proposals, quotes, and sales opportunities.
• Prepare sales presentations by compiling data and formats.
• Document order-related activities in systems and follow up with suppliers.
• Maintain up-to-date records of customer interactions, transactions, and complaints.
• Handle high volume of inbound/outbound emails.
• Deliver general day-to-day customer service to clients and vendors.
• Perform ad hoc tasks related to sales operations.

Skills

Communication

Organizational skills

Time management

Customer service

Prioritization & multitasking

Education

Bachelor's degree in Marketing, Communications & Business Admin

Tools

Microsoft Office

Google Apps

Adobe Illustrator

Adobe Photoshop

Canva

Job description

## Home-Based Sales AssistantApplylocations: Remote, Philippinestime type: Full timeposted on: Posted Yesterdayjob requisition id: JR104427It's fun to work in a company where people truly BELIEVE in what they're doing!*We're committed to bringing passion and customer focus to the business.***Number of Openings: 1**The **DCX Client Services Home-Based Sales Assistant** is a valued and essential part of the customer experience. You will be responsible for all backend project management while working closely with end users, sales executives, suppliers, and account managers to ensure a great customer service experience. You will also be responsible for helping the assigned sales executive develop long-term relationships with a portfolio of clients and connecting with those clients to provide them with promotional product solutions.**REQUIRED CORE COMPETENCIES*** A highly proficient communicator in both spoken and written English* Strong organizational and time management skills* Strong customer service orientation* Ability to prioritize, multitask, be flexible, and meet deadlines* Excellent problem-solving skills**WHAT YOU WILL DO*** Responsible for providing customers with information on product pricing, features, and availability.* Responsible for creating proposals, quotes, and opportunities.* Responsible for creating presentation formats and compiling data for the preparation of sales presentations.* Responsible for documenting all order-related activities in various systems.* Responsible for sending a follow-up with suppliers on orders.* Ensure up-to-date records of customer interactions, transactions, comments, and complaints.* Responsible for managing a high volume of inbound and outbound emails.* Responsible for providing general day-to-day customer service to clients and vendors.* Ad hoc tasks aligned with those mentioned above**WHAT WE LOOK FOR*** **Education:** Bachelor's degree in Marketing, Communications, and Business Administration, or any related field.* **Experience:** 1-2 years of direct Promotional, Customer Service, or Order Management role.* **Language Proficiency:** Strong verbal, written, and English communication skills.* **Working schedule:** Ability to work overnight/graveyard shifts in Philippine time or within US operating hours.* **Technical Skills:** Proficient in both Microsoft and Google applications. Basic exposure to Adobe Illustrator, Adobe Photoshop, and Canva is ideal.* **Industry Specific Software/Knowledge:*** Direct experience in the promotional industry or comparable e-commerce experience is beneficial.* Customer orientation and the ability to adapt to and respond to diverse types of characters.* Comfortable with social media marketing.* Various promotional industry-specific software (i.e., Sage, ESP, CommonSku, Syncore)**WHAT WE OFFER*** **Salary Range:** Php 45,000 - 50,000* **Industry:** Promotional Products* **Job Type:** Full-time* **Work Shift:** 8:00 AM - 5:00 PM MST (USA)* **Workdays**: Monday through Friday (USA)* **Benefits of working with us:*** Industry-leading salary packages* Permanent work-from-home setup* Company equipment provided* Internet stipends upon regularization* HMO Coverage* PTO credits and service incentive leaves* Major spring and winter company live events* Monthly employee appreciation virtual events* Company-provided career skills training courses* A company culture focused on your personal and professional growth**WHO WE ARE**DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams.At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members.If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW!*If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!*