Home-Based DCX People Relations Specialist

DCX PH Inc.; Metro Manila; Hybrid; PHP 279,000 - 335,000; Full time

Benefits offered by this job

Permanent work-from-home setup

Company equipment provided

HMO coverage

Internet stipend upon regularization

PTO credits

Job summary

DCX PH Inc. is seeking a People Relations Specialist (Labor Relations) for a full-time remote role. You will handle disciplinary processes, investigations, and communications with employees and managers while ensuring consistency with policies and laws.

The ideal candidate has a background in HR with 3+ years of labor relations experience and proficiency in Microsoft 365, Asana, and various office tools. Join us to support fair policies and develop HR expertise.

Qualifications

• Education: a degree in Communication, Human Resources, or Psychology.
• HR Experience: 3+ years of professional experience in Human Resources.
• Labor Relations Experience: 1-3 years of professional experience in Labor Relations.

Responsibilities

• Manages and oversees the entire disciplinary process, particularly in termination cases, including investigations, documentation, and communication with employees and relevant stakeholders.
• Ensure consistency and fairness in applying disciplinary policies and procedures.
• Advises leaders on appropriate disciplinary measures based on the severity of the violation and applicable laws or regulations.
• Monitors and addresses instances of unauthorized absence without leave (AWOL) by employees.
• Initiates appropriate actions to resolve AWOL cases in accordance with company policies and legal requirements.
• Communicates with employees and their supervisors to gather information and determine the appropriate course of action.
• Maintains accurate records of AWOL incidents, actions taken, and outcomes.
• Manages the process of dismissing displaced employees due to authorized and just causes.
• Coordinates with relevant departments to ensure smooth transition and adherence to applicable labor laws, collective bargaining agreements, and internal policies.
• Provides support and guidance to affected employees during the transition period.
• Collaborates with managers and supervisors to develop and implement performance improvement plans (PIPs) for underperforming employees.
• Monitors the progress of PIPs, provides guidance and support to employees, and assesses their compliance with established goals and objectives.
• Serves as a point of contact for employees with labor relations concerns and grievances for Rank-and-File employees.
• Conduct investigations, gather relevant information, and analyze complaints or issues raised by employees.
• Performs other tasks analogous to the foregoing.

Skills

Communication

LaborRelations

Organization

Deadline-Driven

Collaboration

Tech Proficiency

Education

Bachelor's degree in Communications/HR/Psychology

Tools

Microsoft 365

Asana

MS Office

Web portals

Communication apps

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Number of Openings: 1 Hiring Priority: Active Hiring The DCX People Relations Specialist (Labor Relations) will work as a full-time internal employee at DCX. You will get a chance to learn new skills as well as demonstrate skills you've learned in the past. You will be responsible for closely following the instructions and processes outlined by your designated internal team. The daily tasks will vary so it will be necessary to be very flexible in this position. Other necessary characteristics of the job include having a strong attention to detail, the ability to work well with co-workers, and a desire to learn new work skills.

REQUIRED CORE COMPETENCIES

• Communication Excellence: Highly proficient in both spoken and written English, able to convey information clearly and professionally.
• HR Passion & Labor Relations Focus: Genuine commitment to Human Resources, with particular interest in Labor Relations.
• Organization & Attention to Detail: Highly organized and accurate with information, able to multitask effectively across competing priorities.
• Deadline-Driven Execution: Proven track record of completing tasks on strict deadlines while following guidance and direction.
• Collaboration & Adaptability: A team player who stays flexible within the HR function and thrives in a dynamic, changing role.
• Technical Proficiency: Comfortable working with the following tools and platforms: Microsoft 365, Asana, Various Microsoft Office productivity software, Various web portals, Various communication applications.

WHAT YOU WILL DO

• Manages and oversees the entire disciplinary process, particularly in termination cases, including investigations, documentation, and communication with employees and relevant stakeholders.
• Ensure consistency and fairness in applying disciplinary policies and procedures.
• Advises leaders on appropriate disciplinary measures based on the severity of the violation and applicable laws or regulations.
• Monitors and addresses instances of unauthorized absence without leave (AWOL) by employees.
• Initiates appropriate actions to resolve AWOL cases in accordance with company policies and legal requirements.
• Communicates with employees and their supervisors to gather information and determine the appropriate course of action.
• Maintains accurate records of AWOL incidents, actions taken, and outcomes.
• Manages the process of dismissing displaced employees due to authorized and just causes.
• Coordinates with relevant departments to ensure smooth transition and adherence to applicable labor laws, collective bargaining agreements, and internal policies.
• Provides support and guidance to affected employees during the transition period.
• Collaborates with managers and supervisors to develop and implement performance improvement plans (PIPs) for underperforming employees.
• Monitors the progress of PIPs, provides guidance and support to employees, and assesses their compliance with established goals and objectives.
• Serves as a point of contact for employees with labor relations concerns and grievances for Rank-and-File employees.
• Conduct investigations, gather relevant information, and analyze complaints or issues raised by employees.
• Performs other tasks analogous to the foregoing.

WHAT WE LOOK FOR

• Education: A degree in Communication, Human Resources, or Psychology.
• HR Experience: 3+ years of professional experience in Human Resources.
• Labor Relations Experience: 1-3 years of professional experience in Labor Relations.

WHAT WE OFFER

• Salary Grade: PHP 25,000.00 to PHP 30,000.00
• Work Shift: 8:00 AM to 5:00 PM CST
• Workdays: Monday through Friday
• Industry-leading salary packages
• Permanent work-from-home setup
• Company equipment provided
• Government-mandated benefits employer share
• Internet stipends upon regularization
• HMO Coverage upon regularization (with an option to enroll as early as Day 1)
• PTO credits and service incentive leaves
• Major spring and winter company live events
• Monthly employee appreciation virtual events
• Company-provided career skills training courses
• A company culture focused on your personal and professional growth

WHO WE ARE

DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams. At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members. If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! DCX is an industry leading, offshore BPO company. We help ambitious US businesses grow and scale by equipping them with highly trained global talent, designed to help them overcome hiring challenges and add that much-needed layer of support for their team.