Home-Based Data Support Representative

Delegate CX; Philippines; Remote; PHP 391.000 - 424.000; Vollzeit

Benefits dieser Stelle

Remote work setup

Industry-leading salary

Company equipment

HMO coverage

Internet stipend

PTO credits

Career training

Growth culture

Zusammenfassung

DCX, a leading BPO, is seeking a Home-Based Data Support Representative to help maintain member records for a US-based nonprofit. The role handles roster updates, profile changes, and data cleanup across multiple systems on a short-term contract.

You will support mergers and membership changes, document interventions, and escalate unclear cases. The position requires a Bachelor's degree and 1–3 years in admin/data entry, with strong English communication and CRM familiarity.

Qualifikationen

• Bachelor's degree in Marketing, Communications, Business Administration, or related field.
• 1–3 years in administrative, data entry, or office admin roles.
• Strong English communication, both written and spoken.
• Experience with CRM, database systems is a plus.
• Familiarity with data entry standards and record maintenance is expected.

Aufgaben

• Execute roster updates and profile changes across systems.
• Apply distributor membership updates across platforms.
• Perform manual data cleanup after synchronization issues.
• Support merger and acquisition data changes after approvals.
• Maintain logs of manual interventions.
• Escalate unclear cases per defined processes.

Kenntnisse

Org & Time Mgmt

Ausbildung

Bachelor's degree in Marketing/Communications/Business Admin

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

CRM systems

Jobbeschreibung

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Number of Openings: 1

Hiring Priority: Active Hiring

We are looking for a Home-Based Data Support Representative to join a leading U.S.-based not-for-profit trade association in the promotional products industry. In this role, you will keep member and distributor records accurate and up to date by executing roster changes, profile updates, additions, and removals across multiple systems. You will play a key role in cleaning up data, resolving synchronization issues, documenting manual interventions, and supporting membership changes, including merger and acquisition activities. This is a short-term contract role (2.5 months) with an immediate start.

REQUIRED CORE COMPETENCIES

• Organizational & Time Management – Effectively manages multiple data requests and system updates while meeting strict deadlines.


• Attention to Detail – Maintains a high level of accuracy in all member records, rosters, and system entries.


• Communication Skills – Communicates clearly and professionally with clients and internal teams.


• Problem Solving & Analysis – Identifies data discrepancies and resolves record and synchronization issues efficiently.


• Data Management Knowledge – Strong understanding of data entry standards, record maintenance, and documentation procedures.

WHAT YOU WILL DO

• Execute approved roster updates, additions, removals, and profile changes


• Apply approved distributor membership updates across systems


• Perform manual data cleanup caused by sync failures


• Support merger and acquisition execution after approval


• Maintain logs of manual interventions


• Escalate unclear scenarios per defined process

WHAT WE LOOK FOR

• Education: Bachelor's degree in Marketing, Communications, Business Administration, or a related field.


• Experience: 1–3 years of experience as an Administrative Assistant, Data Entry Operator, Office Admin Assistant, or in another relevant administrative role.


• Language Proficiency: Strong verbal and written English communication skills.


• Working schedule: Ability to work overnight/graveyard shifts in Philippine time or within US operating hours.


• Technical Skills:
  
  
  
  • Strong computer and internet skills, including proficiency in Microsoft Word, Excel, and Outlook.
  
  
  • Exceptional knowledge of office computer systems and software.
  
  
  • Familiarity with CRM, membership, or database systems is an advantage.
  
  
  • Promotional products industry experience is a plus but not required.
  
  
  • Strong accuracy, organization, and documentation skills.
  
  
  
  

WHAT WE OFFER

• Salary Range: PHP 35,000 - 38,000


• Industry: Promotional Products (Not-for-Profit Trade Association)


• Job Type: Full-time


• Work Shift: 8:00 AM - 5:00 PM CST (USA)


• Workdays: Monday through Friday (USA)

BENEFITS OF WORKING WITH US

• Industry-leading salary packages


• Permanent work-from-home setup


• Company equipment provided


• Government-mandated benefits employer share


• Internet stipends upon regularization


• HMO Coverage upon regularization (with an option to enroll as early as Day 1)


• PTO credits and service incentive leaves


• Major spring and winter company live events


• Monthly employee appreciation virtual events


• Company-provided career skills training courses


• A company culture focused on your personal and professional growth

WHO WE ARE

DCX stands out as a leading BPO (Business Process Outsourcing) company that takes pride in assisting growth-focused small and medium-sized businesses across the United States to discover the perfect global talent to enhance their teams.

At DCX, our core beliefs center around fostering growth and making hiring easy. We are dedicated to helping business owners, executives, and industry leaders, primarily within the promotional products industry, in their search for superstar team members.

If you are on the lookout for a company that values growth and places a strong emphasis on its people-centered culture, then DCX is the place for you. As we say around here, LET'S GROW!

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!