HOA Account Specialist – Property Management

KDCI Outsourcing; Pasig; On-site; PHP 360,000 - 600,000; Full time

Job summary

KDCI Outsourcing is seeking an experienced Account Specialist to support property and HOA accounts, liaising with clients, homeowners, board members, vendors, and internal teams. The role emphasizes accuracy in ledgers, billing, and collections, with a focus on independent, proactive work in a fast-paced environment.

Ideal candidates will have 2+ years in property/HOA management, experience with US-based accounts, and strong English communication coupled with proficiency in Google Workspace and

Qualifications

• At least 2 years of experience in Property Management, Community Management, or HOA Management.
• Experience supporting U.S.-based property management or HOA accounts.
• Excellent written and verbal English communication skills.
• Proficient in Google Workspace (Gmail, Docs, Sheets).
• Familiarity with ledgers, accounts payable/receivable, billing, and collections.
• Strong organizational skills and attention to detail.
• Ability to work independently in a fast-paced environment.

Responsibilities

• Support day-to-day operations of assigned property management portfolios or HOA accounts.
• Communicate professionally with clients, homeowners, board members, vendors, and internal teams.
• Handle and coordinate client inquiries, requests, and account-related concerns.
• Review ledgers, financial statements, billing records, and supporting documents for accuracy.
• Assist with accounts payable, vendor invoice processing, and monthly payment monitoring.
• Review invoices for duplicate charges, incorrect amounts, or missing information.
• Process and distribute billing statements to clients.
• Monitor accounts receivable and assist with collection follow-ups.
• Maintain accurate and organized client, vendor, and financial records.
• Prioritize urgent tasks and meet deadlines.
• Proactively escalate issues requiring management attention.

Skills

Client communication

Property management

US-based accounts support

Accounting

Vendor management

Google Workspace

Accounts receivable

Multitasking

Tools

Google Workspace

Property management software

Accounting software

Job description

KDCI Outsourcing is seeking an experienced Account Specialist to support property and HOA accounts, liaising with clients, homeowners, board members, vendors, and internal teams. The role emphasizes accuracy in ledgers, billing, and collections, with a focus on independent, proactive work in a fast-paced environment.

Ideal candidates will have 2+ years in property/HOA management, experience with US-based accounts, and strong English communication coupled with proficiency in Google Workspace and