Mass Hiring! CSR Role

Miranda HR; Pasig; On-site; PHP 201,000 - 335,000; Full time

Benefits offered by this job

Life Insurance

Holiday Gifts

Incentives

Job Training

Job summary

Miranda HR is seeking an on-site Customer Service Associate in Pasig to handle customer inquiries and resolve issues with a positive, professional approach. The role emphasizes accurate product information and teamwork to reach customer satisfaction targets.

Educational requirements are a High School Diploma or equivalent, and no prior BPO experience is needed. Strong communication and organizational skills are essential for success in this position.

Qualifications

• Educational qualifications: High School Diploma or equivalent.
• No prior BPO experience required.
• Strong customer service and communication skills.

Responsibilities

• Assist customers with inquiries and resolve issues promptly.
• Provide accurate information about products and services.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Collaborate with team members to achieve customer satisfaction and operational goals.
• Collaborate with team members to enhance customer satisfaction.

Skills

Customer service

Organizational skills

Scheduling

Back office support

Call center experience

Education

High School Diploma

Job description

On-site - Pasig No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Holiday Gifts, Incentives

Insurance Health & Wellness

Life Insurance

Professional Development

Job Training

Responsibilities

• Assist customers with inquiries and resolve issues promptly.
• Provide accurate information about products and services.
• Maintain a positive, empathetic, and professional attitude toward customers at all times.
• Collaborate with team members to achieve customer satisfaction and operational goals.
• Collaborate with team members to enhance customer satisfaction.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: No BPO experience
• Skills and Competencies: Strong customer service skills
• Skills and Competencies: Excellent organizational skills
• Skills and Competencies: Proficiency in scheduling and back office support
• Skills and Competencies: Experience in a call center environment is a plus
• Qualities and Traits: Strong communication and interpersonal skills