HIPAA-Savvy Administrative Assistant – Physician Advisory

Med-Metrix; Pasig; On-site; PHP 180,000 - 240,000; Full time

Job summary

Med-Metrix is seeking an Office Assistant – Physician Advisory Services to provide clerical support to Physician Advisory management and staff in a fast-paced healthcare environment. You will handle correspondence, calendar coordination, filing, and data maintenance, while ensuring HIPAA compliance and secure handling of PHI.

The role requires strong communication, organizational skills, and the ability to coordinate cross-geo activities, with proficiency in Microsoft Office and familiarity with

Qualifications

• High school diploma or equivalent required
• 1+ years’ experience in an administrative role
• Knowledge of EMR systems and healthcare administration a plus
• Proficiency in Microsoft Office Suite
• Strong interpersonal skills, ability to communicate well at all levels of the organization
• Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses
• High level of integrity and dependability with a strong sense of urgency and results oriented
• Excellent written and verbal communication skills required

Responsibilities

• Manage the distribution of incoming and outgoing correspondence, including mail, documents, and fax communications
• Research, resolve, and update returned or undeliverable mail records within client systems
• Coordinate calendar management and prepare expense reports for Physician Advisory leadership
• Maintain electronic filing systems and ensure client contact databases remain accurate and up to date
• Update and maintain payer contact and scheduling information within the Physician Advisory portal and related applications
• Facilitate communication among Physician Advisors, payers, and clients by coordinating virtual meetings, phone calls, and email correspondence
• Provide administrative and operational support to the Physician Advisory team to ensure timely case progression and stakeholder engagement
• Schedule and coordinate peer-to-peer discussions between Physician Advisors and payer representatives as needed
• Serve as a backup for Physician Advisory phone lines, triaging inquiries and directing requests to the appropriate team members
• Other duties as assigned
• Use, protect and disclose patients’ protected health information (PHI) only in accordance with HIPAA standards
• Understand and comply with Information Security and HIPAA policies and procedures at all times
• Limit viewing of PHI to the absolute minimum as necessary to perform assigned duties

Skills

Interpersonal communication

Problem solving

Ability to work under pressure

Written and verbal communication

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

EMR systems

Job description

Med-Metrix is seeking an Office Assistant – Physician Advisory Services to provide clerical support to Physician Advisory management and staff in a fast-paced healthcare environment. You will handle correspondence, calendar coordination, filing, and data maintenance, while ensuring HIPAA compliance and secure handling of PHI.

The role requires strong communication, organizational skills, and the ability to coordinate cross-geo activities, with proficiency in Microsoft Office and familiarity with