Healthcare Exec Admin – Physician Advisory Support

Med-Metrix; Philippines; Remote; PHP 180,000 - 300,000; Full time

Job summary

Med-Metrix in the Philippines is seeking an Office Assistant to support the Physician Advisory Services team. You will provide timely clerical support to management and staff, manage correspondence, coordinate calendars, and maintain electronic filing and payer contact databases.

This role requires HIPAA awareness, PHI protection, and collaboration with physicians, payers, and clients to ensure timely case progression.

Qualifications

• 1+ years of experience in an administrative role.
• Knowledge of EMR systems is a plus.
• Proficiency with Microsoft Office Suite.
• Strong written and verbal communication.
• Ability to handle PHI with HIPAA compliance.
• High integrity and dependable.
• Excellent organization and attention to detail.
• Ability to collaborate across teams.

Responsibilities

• Manage the distribution of incoming and outgoing correspondence, including mail, documents, and fax communications
• Research, resolve, and update returned or undeliverable mail records within client systems
• Coordinate calendar management and prepare expense reports for Physician Advisory leadership
• Maintain electronic filing systems and ensure client contact databases remain accurate and up to date
• Update and maintain payer contact and scheduling information within the Physician Advisory portal and related applications
• Facilitate communication among Physician Advisors, payers, and clients by coordinating virtual meetings, phone calls, and email correspondence
• Provide administrative and operational support to the Physician Advisory team to ensure timely case progression and stakeholder engagement
• Schedule and coordinate peer-to-peer discussions between Physician Advisors and payer representatives as needed
• Serve as a backup for Physician Advisory phone lines, triaging inquiries and directing requests to the appropriate team members
• Other duties as assigned
• Use, protect and disclose patients protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
• Understand and comply with Information Security and HIPAA policies and procedures at all times
• Limit viewing of PHI to the absolute minimum as necessary to perform assigned duties

Skills

Administrative experience

MS Office proficiency

PHI/HIPAA awareness

EMR knowledge

Interpersonal skills

Problem solving

Verbal communication

Attention to detail

Education

High school diploma or equivalent

Job description

Med-Metrix in the Philippines is seeking an Office Assistant to support the Physician Advisory Services team. You will provide timely clerical support to management and staff, manage correspondence, coordinate calendars, and maintain electronic filing and payer contact databases.

This role requires HIPAA awareness, PHI protection, and collaboration with physicians, payers, and clients to ensure timely case progression.