Physician Advisory Admin Coordinator

Med-Metrix; Manila; On-site; PHP 201,000 - 290,000; Full time

Job summary

Med-Metrix is seeking an Office Assistant to support the Physician Advisory Services team in Manila. You will manage correspondence, maintain filing systems, coordinate calendars, and assist with payer and client communications, while ensuring HIPAA compliance and PHI protection.

The role requires attention to detail, basic EMR knowledge, and proficiency with Microsoft Office. Expect cross-geo coordination, a fast-paced environment, and opportunities to contribute to case progression and

Qualifications

• High school diploma or equivalent required.
• 1+ years’ experience in an administrative role.
• Knowledge of EMR systems and healthcare administration a plus.
• Proficiency in Microsoft Office Suite.
• Strong interpersonal and written/verbal communication skills.
• Ability to exercise sound judgment and work with urgency.
• High level of integrity and dependability.

Responsibilities

• Manage the distribution of incoming and outgoing correspondence, including mail, documents, and fax communications.
• Research, resolve, and update returned or undeliverable mail records within client systems.
• Coordinate calendar management and prepare expense reports for Physician Advisory leadership.
• Maintain electronic filing systems and ensure client contact databases remain accurate and up to date.
• Update payer contact and scheduling information within the Physician Advisory portal and related applications.
• Facilitate communication among Physician Advisors, payers, and clients by coordinating virtual meetings, phone calls, and email correspondence.
• Provide administrative and operational support to the Physician Advisory team to ensure timely case progression and stakeholder engagement.
• Schedule and coordinate peer-to-peer discussions between Physician Advisors and payer representatives as needed.
• Serve as a backup for Physician Advisory phone lines, triaging inquiries and directing requests to the appropriate team members.
• Other duties as assigned.
• Use, protect and disclose patients’ protected health information (PHI) only in accordance with HIPAA standards.
• Understand and comply with Information Security and HIPAA policies and procedures at all times.
• Limit viewing of PHI to the absolute minimum as necessary to perform assigned duties.

Skills

Interpersonal skills

Communication skills

Problem solving

Judgement under pressure

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

EMR systems

Job description

Med-Metrix is seeking an Office Assistant to support the Physician Advisory Services team in Manila. You will manage correspondence, maintain filing systems, coordinate calendars, and assist with payer and client communications, while ensuring HIPAA compliance and PHI protection.

The role requires attention to detail, basic EMR knowledge, and proficiency with Microsoft Office. Expect cross-geo coordination, a fast-paced environment, and opportunities to contribute to case progression and