[HELLOCONNECT] Purchasing Team Leader

HelloConnect; Manila; On-site; PHP 700,000 - 1,000,000; Full time

Benefits offered by this job

Long Service Benefits

HMO medical coverage

Annual learning & development budget

360 Learning platform access

Global BPO environment

Job summary

HelloConnect in Manila is seeking a Purchasing Team Leader to guide a team of Coordinators within the NA Supply Chain Enablement function. You’ll drive daily purchasing operations, governance, and KPI reporting while ensuring accuracy and timely execution of tasks.

The role emphasizes cross‑regional collaboration, process improvement, and building scalable SOPs. A growth-minded leader with strong KPI experience will thrive in our dynamic, global BPO environment.

Qualifications

• Four-year college degree in a business-related field preferred.
• Experience in procurement, supply chain, or data entry roles.
• Experience leading a team is required (1+ year).

Responsibilities

• Lead a team of Purchasing Coordinators to execute purchasing activities.
• Collaborate with local supply chain clusters to align on priorities and governance.
• Ensure data accuracy and timely information flow to stakeholders.
• Drive team performance and OTIF delivery while maintaining accurate invoicing.

Skills

KPIs

English proficiency

MS Office

G Suite

ERP/MRP familiarity

Education

Bachelor's degree

Tools

MS Office

Job description

The Role

At HelloConnect, you will be part of a dynamic team that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences. As a Purchasing Team Leader, you will take on a key responsibility in leading a team of Purchasing Coordinators within our NA Supply Chain Enablement function, contributing to our ongoing efforts to drive business success and enhance customer satisfaction. We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

What You’ll Do

• Lead a team of Purchasing Coordinators to accurately and efficiently carry out purchasing activities
• Partner closely with local HelloFresh supply chain cluster teams to execute daily operations through ruthless prioritization, clear governance and alignment on strategic initiatives.
• Ensure data accuracy and correct flow of information to relevant stakeholders involved in the daily activities.
• Drive team performance and accountability across core metrics, ensuring On Time, In Full (OTIF) delivery, maintaining zero past-due invoices, and securing accurate, timely execution of coordinator responsibilities.
• Ownership of the inbound supply chain operations involving operational supplier management, purchasing, delivery tracking and KPI management for your category area.
• Define a governance and reporting framework to escape and manage risks throughout the NA supply chain.
• Establish and drive consistency across all regions and assign workload in the team accordingly to ensure team objectives are met. Regularly review team capacity to reallocate resources effectively and strengthen the service capabilities.
• Generate documentation in the form of SOPs to ensure efficient onboarding and BAU operations of your team.
• Build a continuous improvement culture to harmonize and automate the purchasing process. Compile tooling requests and recommendations.
• Set up measures to report on performance of the Purchasing services, present to key stakeholders and provide actionable insights.
• Provide guidance, support and feedback to ensure that all team members meet their performance goals and deadlines. Motivate your team to go above and beyond.
• Serve as the subject matter expert of the team, role modeling problem solving behaviours
• Remaining flexible and responsive to changing business needs, supporting on day to day tasks as needed and covering absences when required

What You’ll Bring

• At least a four-year college graduate preferably with a strong background in Supply Chain Operations, Management or any Business-related course.
• At least three years experience working within procurement, supply chain and/or as a data entry clerk. At least one year of people management experience is required.
• Working knowledge of office equipment and computer hardware and peripheral devices
• Experience managing or reporting on KPIs
• Experience using Microsoft Office & Google suite programs (ERP/MRP systems is a plus)
• Language: English, other European languages considered a plus (German, Dutch, French, Spanish, Italian)

What We Offer

• Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
• Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
• Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
• Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
• Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time