Healthcare Workforce Optimization Lead

Intro Recruitment Asia; Taguig; On-site; PHP 1,200,000 - 2,000,000; Full time

Job summary

Intro Recruitment Asia seeks an experienced Manager, Workforce Optimization to lead workforce planning and operational performance in a dynamic healthcare environment. You will ensure the right staffing resources are in place to meet service needs while improving productivity and patient experience.

The role requires 7+ years in workforce management and a Bachelor’s degree in a related field, with leadership in staffing operations, forecasting, and data analysis.

Qualifications

• Bachelor’s degree in a related field required.
• 7+ years in workforce management, staffing operations, scheduling operations, healthcare operations, BPO, GBS, or shared services.
• Experience with workforce management, reporting, forecasting, scheduling, and data-analysis tools preferred.

Responsibilities

• Lead workforce planning, scheduling, forecasting, and performance improvement initiatives.
• Analyze staffing, capacity, productivity, and service-level data.
• Partner with operational leaders to align workforce strategies with business needs.
• Monitor performance measures and implement improvements.
• Coach and lead a high-performing team.

Skills

Leadership experience

Workforce management

Data analysis

Education

Bachelor’s degree in business administration | statistics | mathematics | industrial engineering | healthcare administration | management

Tools

Forecasting tools

Scheduling operations tools

Job description

Intro Recruitment Asia seeks an experienced Manager, Workforce Optimization to lead workforce planning and operational performance in a dynamic healthcare environment. You will ensure the right staffing resources are in place to meet service needs while improving productivity and patient experience.

The role requires 7+ years in workforce management and a Bachelor’s degree in a related field, with leadership in staffing operations, forecasting, and data analysis.