Healthcare Virtual Assistant – Licensed RN / USRN

Wingassistant; Manila; Remote; PHP 440,820 - 591,480; Full time

Benefits offered by this job

Health Insurance (HMO)

Performance Incentives

Paid Training

Opportunities for Career Growth

Holiday & Overtime Pay

Job summary

A healthcare support company is seeking a Healthcare Virtual Assistant (Licensed RN / USRN) to provide essential medical support remotely. You will relay test results, manage referrals, and maintain electronic medical records. Ideal candidates will have an RN License and experience as a Medical Virtual Assistant, alongside excellent communication skills and tech-savvy capabilities. This position offers competitive compensation and requires working US hours, with the flexibility of a work-from-home environment.

Qualifications

• Proficient in communication tools like Avaya soft phone.
• Understanding of healthcare privacy regulations.
• Able to work on a graveyard shift.

Responsibilities

• Call patients to relay test results.
• Create and process referrals for healthcare providers.
• Order labs and coordinate appointments.
• Maintain and update electronic medical records.

Skills

Excellent English communication skills

Solid understanding of medical terminologies

Strong interpersonal skills

Solid organizational & time management skills

Tech savvy

Education

RN License (Philippines or USRN)

1-year experience as a Medical Virtual Assistant

Tools

EHR/EMR systems

Job description

Healthcare Virtual Assistant – Licensed RN / USRN (Remote)

Please whitelist the domains “lever.co” and “hire.lever.co” with your email provider to make sure you get our emails.

Disclaimer: This is an opening exclusively for Filipino candidates. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully!

Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world‑class teams & place their operations on autopilot.

And we’re looking for a Healthcare Virtual Assistant to start immediately!

Duties and Responsibilities include but are not limited to:

• Call patients to relay test results in a timely and professional manner.
• Create and process referrals for specialized healthcare providers.
• Order labs and imaging while coordinating and scheduling appointments for patients.
• Maintain and update electronic medical records (EMR), ensuring accuracy and compliance.
• Ensure adherence to healthcare regulations, including HIPAA compliance and patient confidentiality.
• Use communication tools like Avaya soft phone to interact with patients and healthcare providers.
• Ad hoc tasks as needed to support the healthcare team.

Qualifications:

• RN License (Philippines or USRN)
• At least 1-year experience as a Medical Virtual Assistant
• Specialization or experience in patient care, family medicine, acute care, or clinical settings is preferred
• Excellent English communication skills both written and verbal (At least C1 level)
• Solid understanding of medical terminologies and practices
• Proficient in EHR/EMR systems and ability to troubleshoot common technical issues
• Understanding of healthcare privacy regulations
• Strong interpersonal skills
• Solid organizational & time management skills with keen attention to details
• Tech savvy & familiar with current technologies, like desktop sharing, cloud services, and VoIP
• Able to work on a graveyard shift

Technical Requirements:

• USB Headset with Noise Cancellation feature
• Working Webcam
• Main and backup computer: at least 1.8 GHz processor with at least 4GB RAM
• Main Internet Service Speed: at least 25 Mbps wired connection
• Backup Internet Service Speed: at least 10 Mbps
• Health Insurance (HMO)
• Performance Incentives
• Job Security and Stability
• Paid Training
• Inclusive Culture
• 100% Work-From-Home
• Exceptionally Supportive Team
• Opportunities for Career Growth
• Holiday & Overtime Pay

Schedule: US work hours (20-40 hours per week)

Location: This is a remote job

Salary Package (with HMO):

• Entry Level (1-3 years of experience): Up to PHP 39,500
• Intermediate Level (3-5 years of experience): Up to PHP 48,000
• Expert Level (5+ years of experience): Up to PHP 53,000

Please note:

• Only qualified candidates will be invited to take the assessment & scheduled for an interview.
• We have other vacancies that might interest your friends & colleagues. They can check us out atour Jobs Website .

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.