Healthcare & Travel Support Specialist

Miranda HR; Pasig; On-site; PHP 223,200 - 312,480; Full time

Benefits offered by this job

Holiday Gifts

Incentives

Life Insurance

Job Training

Job summary

Miranda HR in Pasig is hiring a Customer Service Representative to handle voice and non-voice inquiries for healthcare, telecom, and travel accounts. You will document interactions in CRM and collaborate with teammates to resolve issues efficiently.

We seek energetic, empathetic individuals with a High School Diploma, strong communication skills, and the ability to thrive in a fast-paced environment. On-site work in Pasig, standard full-time hours, and training provided.

Qualifications

• High School Diploma or equivalent.
• Entry-level (0–2 years) experience.
• Excellent communication skills (verbal and written).
• Empathetic and patient demeanor.
• Ability to work in a fast-paced environment.

Responsibilities

• Provide exceptional customer service through voice and non-voice channels.
• Assist customers in resolving inquiries related to healthcare, telecommunications, and travel.
• Document customer interactions in CRM software accurately.
• Collaborate with team members to enhance the customer experience.
• Stay updated on product knowledge and company services.

Skills

Communication skills

Education

High School Diploma or equivalent

Job description

Miranda HR in Pasig is hiring a Customer Service Representative to handle voice and non-voice inquiries for healthcare, telecom, and travel accounts. You will document interactions in CRM and collaborate with teammates to resolve issues efficiently.

We seek energetic, empathetic individuals with a High School Diploma, strong communication skills, and the ability to thrive in a fast-paced environment. On-site work in Pasig, standard full-time hours, and training provided.