Empathetic Voice Agent: Healthcare & Travel Support (Makati)

Miranda Hr; Makati; Presencial; PHP 201.000 - 312.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Holiday Gifts

Incentives

Health & Wellness

Life Insurance

Job Training

Descripción de la vacante

Miranda Hr in Makati is seeking a Customer Service Representative (Voice/Non-Voice) for an on-site, full-time role serving healthcare, telecommunications, and travel accounts. A high school diploma or equivalent is required, with no prior experience necessary.

You will provide exceptional service across voice and non-voice channels, document interactions in CRM accurately, collaborate with teammates, and stay informed on product knowledge and services to enhance the customer experience.

Formación

• High School Diploma or equivalent
• Entry-level (0–2 years) experience
• Excellent communication skills (verbal and written)
• Empathetic and patient demeanor
• Ability to work in a fast-paced environment

Responsabilidades

• Provide exceptional customer service through voice and non-voice channels.
• Assist customers in resolving inquiries related to healthcare, telecommunications, and travel.
• Document customer interactions in CRM software accurately.
• Collaborate with team members to enhance the customer experience.
• Stay updated on product knowledge and company services.

Conocimientos

Excellent communication skills

Educación

High School Diploma or equivalent

Descripción del empleo

Miranda Hr in Makati is seeking a Customer Service Representative (Voice/Non-Voice) for an on-site, full-time role serving healthcare, telecommunications, and travel accounts. A high school diploma or equivalent is required, with no prior experience necessary.

You will provide exceptional service across voice and non-voice channels, document interactions in CRM accurately, collaborate with teammates, and stay informed on product knowledge and services to enhance the customer experience.