Tech-Savvy Customer Service Specialist

Miranda HR; Pasig; On-site; PHP 200,880 - 312,480; Full time

Benefits offered by this job

Holiday Gifts

Incentives

Life Insurance

Job Training

Job summary

Miranda HR is hiring a Sales/Tech Customer Service Representative in Pasig on-site. The role requires a high school diploma and 0–2 years of experience, with a full-time schedule.

You will address inquiries, assist customers with products and services, and ensure a positive experience. You will document interactions, stay updated on product knowledge, and collaborate with the team to improve service processes.

Qualifications

• High School Diploma or equivalent required.
• 0–2 years of experience in customer service.
• Strong communication and interpersonal skills.
• Patience and empathy towards customers.
• Ability to work in a fast-paced environment.
• Flexible schedule including weekends and holidays may be required.

Responsibilities

• Provide excellent customer service by addressing inquiries and resolving issues in a timely manner.
• Assist customers in navigating products and services, ensuring a positive experience.
• Document customer interactions and feedback for continuous improvement.
• Collaborate with team members to enhance service processes.
• Stay updated on product knowledge and company policies to offer accurate information.

Skills

Strong communication and interpersonal

Education

High School Diploma or equivalent

Job description

Miranda HR is hiring a Sales/Tech Customer Service Representative in Pasig on-site. The role requires a high school diploma and 0–2 years of experience, with a full-time schedule.

You will address inquiries, assist customers with products and services, and ensure a positive experience. You will document interactions, stay updated on product knowledge, and collaborate with the team to improve service processes.