Healthcare Call Center Rep — Patient Support & Scheduling

Miranda HR; Makati; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Holiday Gifts

Incentives

Life Insurance

Job summary

Miranda HR is looking for a Call Center Representative for a healthcare account in Makati. This full-time role requires at least a high school diploma and offers on-site work with no prior experience required. Responsibilities include managing inbound and outbound healthcare inquiries, providing excellent customer service, and maintaining accurate documentation of interactions. Candidates should be empathetic and possess strong communication skills. Employee perks include holiday gifts and incentives as well as life insurance.

Qualifications

• 0-2 years of experience in a call center or customer service role.
• Ability to multitask effectively.
• Strong customer service orientation.

Responsibilities

• Handle inbound and outbound calls related to healthcare inquiries.
• Provide excellent customer service and support to patients and healthcare providers.
• Document all interactions accurately in the database.

Skills

Strong communication

Active listening

Empathy

Customer service orientation

Education

High School diploma or equivalent

Job description

Miranda HR is looking for a Call Center Representative for a healthcare account in Makati. This full-time role requires at least a high school diploma and offers on-site work with no prior experience required. Responsibilities include managing inbound and outbound healthcare inquiries, providing excellent customer service, and maintaining accurate documentation of interactions. Candidates should be empathetic and possess strong communication skills. Employee perks include holiday gifts and incentives as well as life insurance.