Healthcare Support Specialist (Weekends Off)

Caldwell Communications Consultancy Philippines; Malabon; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Competitive pay

Paid training

Exposure to healthcare accounts

Growth opportunities

Job summary

A leading communications consultancy is looking for a Healthcare Customer Service Representative in Malabon, Metro Manila. This full-time role requires responding to patient inquiries, assisting with claims, and maintaining service quality. The ideal candidate is a high school graduate with customer service orientation and basic computer skills. Competitive pay, paid training, and growth opportunities are offered. Onsite availability is necessary with a willingness to work on shifting schedules.

Qualifications

• Must have basic computer skills.
• Customer-oriented with strong communication skills.
• Ability to work in a shifting schedule including nights and weekends.

Responsibilities

• Respond to patient and client inquiries via phone, chat, or email.
• Provide guidance on healthcare services, claims, and coverage.
• Assist with form submissions and claim processing.
• Document all interactions accurately.

Skills

Customer Service

Problem Solving

Interpersonal Skills

Attention to Detail

Multitasking Ability

Education

High School or Senior High School graduate

College preferred

Job description

A leading communications consultancy is looking for a Healthcare Customer Service Representative in Malabon, Metro Manila. This full-time role requires responding to patient inquiries, assisting with claims, and maintaining service quality. The ideal candidate is a high school graduate with customer service orientation and basic computer skills. Competitive pay, paid training, and growth opportunities are offered. Onsite availability is necessary with a willingness to work on shifting schedules.