Healthcare Support Specialist (Medical Inquiries)

Equicom Services Inc.; Makati; On-site; PHP 223,000 - 335,000; Full time

Job summary

A leading customer support provider in Metro Manila is seeking candidates for a customer support role. In this position, you will manage inquiries, order requests, and complaints to ensure a positive customer experience. Ideal candidates should be graduates of four-year medical allied courses, and those fresh graduates or undergraduates with anatomical exposure are encouraged to apply. The role requires willingness to work onsite and in shifting schedules.

Qualifications

• Registered or non-registered medical allied with clinical or non-clinical experience.
• Fresh Graduates of any 4-year medical course.
• Medical Allied undergraduates with Anatomical class exposure.
• Amenable in a shifting schedule.
• Willing to work onsite.

Responsibilities

• Provides customer support by handling inquiries, order requests, and complaints.
• Manages calls for assigned contact center campaigns.
• Accurately reviews medical documents and delivers precise coverage information.

Education

Graduate of any four-year medical allied courses

Job description

A leading customer support provider in Metro Manila is seeking candidates for a customer support role. In this position, you will manage inquiries, order requests, and complaints to ensure a positive customer experience. Ideal candidates should be graduates of four-year medical allied courses, and those fresh graduates or undergraduates with anatomical exposure are encouraged to apply. The role requires willingness to work onsite and in shifting schedules.