Healthcare Support Specialist (Onsite) – HMO & Training

The Hird Corp.; Cebu City; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

Commission

Performance Bonus

Holiday Gifts

Incentives

HMO

Paid training

Job summary

A healthcare services provider in Cebu City is seeking a motivated Healthcare Customer Support Associate to assist with healthcare-related inquiries and provide excellent customer service. No experience is required, but candidates should be high school graduates or have completed 2 years in college. The role includes handling inquiries, eligibility, claims, and billing while ensuring compliance with healthcare policies. Attractive benefits are included, along with a competitive salary package.

Qualifications

• High/Senior High School Graduate or completed 2 years in college.
• Good communication skills (B1 level or above).
• Willing to work onsite and on shifting schedules.

Responsibilities

• Handle inbound healthcare-related inquiries via phone, chat, or email.
• Assist members with benefits, eligibility, claims, and billing concerns.
• Deliver professional and empathetic customer support at all times.

Skills

Customer Service

English Language

Problem Solving

Interpersonal Skills

Call Centre

People Skills

Education

High/Senior High School Graduate

Completed 2 years in college

Job description

A healthcare services provider in Cebu City is seeking a motivated Healthcare Customer Support Associate to assist with healthcare-related inquiries and provide excellent customer service. No experience is required, but candidates should be high school graduates or have completed 2 years in college. The role includes handling inquiries, eligibility, claims, and billing while ensuring compliance with healthcare policies. Attractive benefits are included, along with a competitive salary package.