Healthcare Support Specialist - Fast-Paced & Impactful

Sapient Global Services; Mandaluyong; Sur place; PHP 254 000 - 304 000; Plein temps

Résumé du poste

Sapient Global Services in Metro Manila is seeking a dedicated Healthcare Account Agent to join our team. This role offers a one-day hiring process and an opportunity to contribute to patient care and service quality.

You will answer inquiries about medical services and billing, assist patients with appointments and records, verify coverage, and coordinate with stakeholders to resolve issues. Ideal candidates bring clear communication, problem solving, and the ability to perform in a fast-paced

Qualifications

• High school diploma or equivalent (some college coursework in healthcare preferred).
• Excellent communication and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• Ability to thrive in a fast-paced environment.

Responsabilités

• Answer inquiries regarding medical services, insurance coverage, and billing.
• Assist patients with scheduling appointments and accessing records.
• Verify insurance coverage and process medical claims.
• Coordinate with stakeholders to resolve issues and ensure customer satisfaction.
• Meet performance targets related to customer satisfaction and quality.

Connaissances

Communication

Interpersonal skills

Problem-solving

Adaptability

Formation

High school diploma or equivalent

Some college coursework in healthcare

Description du poste

Sapient Global Services in Metro Manila is seeking a dedicated Healthcare Account Agent to join our team. This role offers a one-day hiring process and an opportunity to contribute to patient care and service quality.

You will answer inquiries about medical services and billing, assist patients with appointments and records, verify coverage, and coordinate with stakeholders to resolve issues. Ideal candidates bring clear communication, problem solving, and the ability to perform in a fast-paced