Patient Services & Insurance Support Specialist

Sapient Global Services; Quezon City; Sur place; PHP 260 000 - 380 000; Plein temps

Avantages offerts par ce poste

Paid Time Off

HMO Plus 2 Dependents

Paid Trainings

13th Month Pay

Company Sponsored Trips or Retreats

Résumé du poste

Sapient Global Services in the Philippines is seeking a healthcare customer support specialist to manage inquiries, assist with appointments, and help patients navigate medical services.

You will verify insurance, handle billing questions, and coordinate with providers to resolve issues while aiming for high customer satisfaction. On-site role in Quezon City with paid trainings and benefits.

Qualifications

• 18 years or older
• High school diploma (Old Curriculum) required
• Willing to work on-site in Quezon City, Philippines.

Responsabilités

• Answer inquiries about medical services, insurance coverage, and billing.
• Assist patients with scheduling appointments and accessing medical records.
• Verify insurance coverage and process medical claims and bills.
• Coordinate with stakeholders to resolve customer issues and drive satisfaction.
• Achieve targets related to customer satisfaction and quality.

Connaissances

Customer service

Communication

Formation

High school graduate (Old Curriculum)

Description du poste

Sapient Global Services in the Philippines is seeking a healthcare customer support specialist to manage inquiries, assist with appointments, and help patients navigate medical services.

You will verify insurance, handle billing questions, and coordinate with providers to resolve issues while aiming for high customer satisfaction. On-site role in Quezon City with paid trainings and benefits.