Healthcare Support Specialist - Entry Level, Onsite QC

Metacom Careers; Quezon City; On-site; PHP 305,000 - 365,000; Full time

Benefits offered by this job

Salary up to ₱30K

13th Month Pay

Paid training

Career growth opportunities

Supportive work environment

Government-mandated benefits

Job summary

Metacom Careers in Quezon City is seeking an entry-level Healthcare Assistance Specialist to handle healthcare inquiries and service requests. This role is ideal for fresh graduates eager to begin a career in healthcare customer service and to develop communication and customer service skills.

The position requires willingness to work onsite in Quezon City, along with shifting schedules, weekends, and holidays. Paid training and career growth opportunities are provided.

Qualifications

• High school, senior high school, or college graduate required
• Entry-level applicants are welcome
• Fresh graduates encouraged to apply
• With or without BPO experience
• Good verbal and written communication skills
• Basic computer knowledge
• Customer-oriented with a positive attitude
• Willing to work onsite in Quezon City
• Willing to work on shifting schedules, including weekends and holidays

Responsibilities

• Assist customers with healthcare-related inquiries and concerns
• Provide general information about healthcare services and programs
• Help customers with service requests and appointment inquiries
• Address customer concerns professionally and efficiently
• Document customer interactions and inquiries accurately
• Coordinate with appropriate teams to resolve concerns
• Maintain quality customer service at all times

Job description

Metacom Careers in Quezon City is seeking an entry-level Healthcare Assistance Specialist to handle healthcare inquiries and service requests. This role is ideal for fresh graduates eager to begin a career in healthcare customer service and to develop communication and customer service skills.

The position requires willingness to work onsite in Quezon City, along with shifting schedules, weekends, and holidays. Paid training and career growth opportunities are provided.