On-site Healthcare Customer Experience Associate (Entry-Level)

Metacom Careers; Philippines; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

Performance Bonus

Incentives

HMO

Job summary

Metacom Careers is seeking an entry-level Customer Service professional for on-site work in Quezon City, Philippines. You will provide exceptional service to clients in the healthcare sector, assist patients with inquiries on medications and services, and manage related administrative tasks.

Collaborate with healthcare professionals to improve patient experience and maintain accurate records of interactions and feedback. Flexible hours including evenings and weekends may be required.

Qualifications

• Bachelor's degree preferred in a relevant field.
• Entry-level (0-2 years) experience.
• Excellent communication and interpersonal skills required.
• Empathetic, detail-oriented, and patient-focused.
• Ability to work in a fast-paced environment while managing multiple tasks.
• Flexibility to work evenings and weekends as needed.

Responsibilities

• Provide exceptional customer service to clients in the healthcare sector.
• Assist patients with inquiries regarding medication and services.
• Manage administrative tasks related to patient care and support.
• Collaborate with healthcare professionals to enhance patient experience.
• Maintain accurate records of patient interactions and feedback.

Skills

Communication

Education

Bachelor's degree in a relevant field

Job description

Metacom Careers is seeking an entry-level Customer Service professional for on-site work in Quezon City, Philippines. You will provide exceptional service to clients in the healthcare sector, assist patients with inquiries on medications and services, and manage related administrative tasks.

Collaborate with healthcare professionals to improve patient experience and maintain accurate records of interactions and feedback. Flexible hours including evenings and weekends may be required.