Healthcare Support Specialist: Billing & Appointments

Metacom Careers; Mandaluyong; In loco; PHP 246.000 - 357.000; Tempo pieno

Descrizione del lavoro

Metacom Careers in Mandaluyong, Philippines, is seeking a customer service representative to support healthcare clients. You will handle inquiries by phone, email, and chat, focusing on medical billing, appointments, and insurance benefits.

You’ll resolve issues with empathy while maintaining precise records of interactions. Ideal candidates have a high school diploma, at least 6 months of healthcare BPO experience, and strong communication skills.

Competenze

• High school diploma required.
• Healthcare BPO experience (≥6 months) preferred.
• Inquiries handled via phone, email, and chat.

Mansioni

• Handle inquiries by phone, email, and chat.
• Support healthcare clients with medical billing, appointments, and insurance benefits.
• Maintain accurate records of interactions and resolve issues with empathy.

Conoscenze

Communication skills

Empathy

Phone etiquette

Formazione

High school diploma

Descrizione del lavoro

Metacom Careers in Mandaluyong, Philippines, is seeking a customer service representative to support healthcare clients. You will handle inquiries by phone, email, and chat, focusing on medical billing, appointments, and insurance benefits.

You’ll resolve issues with empathy while maintaining precise records of interactions. Ideal candidates have a high school diploma, at least 6 months of healthcare BPO experience, and strong communication skills.