Healthcare Account Support Specialist

Metacom Careers; Mandaluyong; On-site; PHP 279,000 - 391,000; Full time

Job summary

Metacom Careers in the Philippines is seeking a dedicated Customer Service Associate to assist healthcare clients by phone and email, resolve inquiries, process account changes and payments, and document interactions with precision to support service excellence.

You will collaborate with a team in a structured onsite office, prioritize multiple tasks, and ensure accurate records while maintaining a polite, empathetic approach that enhances overall satisfaction.

Responsibilities

• Assist healthcare clients by phone and email.
• Resolve inquiries and process account changes and payments.
• Document interactions with precision to support service excellence.

Job description

Metacom Careers in the Philippines is seeking a dedicated Customer Service Associate to assist healthcare clients by phone and email, resolve inquiries, process account changes and payments, and document interactions with precision to support service excellence. You will collaborate with a team in a structured onsite office, prioritize multiple tasks, and ensure accurate records while maintaining a polite, empathetic approach that enhances overall satisfaction.