Healthcare Account Support Specialist

Metacom Careers; Mandaluyong; Vor Ort; PHP 180.000 - 240.000; Vollzeit

Zusammenfassung

Metacom Careers in the Philippines (Metro Manila, Mandaluyong) is seeking an onsite Customer Service Associate to support healthcare clients via phone and email. You will handle inquiries, process account changes and payments, and collaborate with a team to ensure high customer satisfaction.

The ideal candidate has a high school diploma and 6 months to 1 year of healthcare customer service experience, with strong communication and interpersonal skills, empathy, patience, and attention to detail.

Qualifikationen

• High School Diploma or equivalent completed.
• Experience of 6 months to 1 year in healthcare customer service.
• Excellent communication and interpersonal skills.

Aufgaben

• Assist clients with inquiries related to their healthcare accounts and services.
• Process account changes, payments, and other transactions accurately.
• Collaborate with team members to enhance the customer experience and satisfaction.
• Maintain detailed and accurate records of customer interactions and account status.

Kenntnisse

Strong communication

Interpersonal skills

Empathetic

Patient

Detail-oriented

Ausbildung

High School Diploma or equivalent

Jobbeschreibung

Metacom Careers in the Philippines (Metro Manila, Mandaluyong) is seeking an onsite Customer Service Associate to support healthcare clients via phone and email. You will handle inquiries, process account changes and payments, and collaborate with a team to ensure high customer satisfaction.

The ideal candidate has a high school diploma and 6 months to 1 year of healthcare customer service experience, with strong communication and interpersonal skills, empathy, patience, and attention to detail.