Healthcare Support Specialist: Billing & Appointments

Metacom Careers; Mandaluyong; On-site; PHP 240,000 - 400,000; Full time

Job summary

Metacom Careers in Mandaluyong, Philippines, is seeking a customer service representative to support healthcare clients. You will handle inquiries by phone, email, and chat, focusing on medical billing, appointments, and insurance benefits.

You will resolve issues with empathy while maintaining precise records of interactions. Ideal candidates have a high school diploma, at least 6 months of healthcare BPO experience, and strong communication skills.

Qualifications

• Strong communication and empathy in customer interactions.
• Experience in healthcare BPO or medical-related support is a plus.
• Ability to maintain accurate records of customer interactions.

Responsibilities

• Handle inquiries by phone, email, and chat.
• Assist with medical billing, appointment scheduling, and insurance benefits.
• Maintain precise records of interactions and update systems accordingly.

Skills

Communication skills

Healthcare BPO experience

Empathy

Education

High School Diploma

Job description

Metacom Careers in Mandaluyong, Philippines, is seeking a customer service representative to support healthcare clients. You will handle inquiries by phone, email, and chat, focusing on medical billing, appointments, and insurance benefits.

You’ll resolve issues with empathy while maintaining precise records of interactions. Ideal candidates have a high school diploma, at least 6 months of healthcare BPO experience, and strong communication skills.