Healthcare Account Support Specialist

Metacom Careers; Mandaluyong; On-site; PHP 240,000 - 320,000; Full time

Job summary

Metacom Careers in the Philippines (Metro Manila, Mandaluyong) is seeking an onsite Customer Service Associate to support healthcare clients via phone and email. You will handle inquiries, process account changes & payments, and collaborate with a team to ensure high customer satisfaction.

The ideal candidate has a high school diploma and 6 months to 1 year of healthcare customer service experience, with strong communication and interpersonal skills, empathy, patience, and attention to detail.

Qualifications

• High school diploma required.
• Healthcare customer service experience of 6–12 months preferred.
• Onsite role based in Mandaluyong, Philippines.

Responsibilities

• Handle inquiries via phone and email.
• Process account changes and payments.
• Collaborate with the team to ensure high customer satisfaction.

Skills

Communication skills

Interpersonal skills

Empathy

Attention to detail

Education

High school diploma

Job description

Metacom Careers in the Philippines (Metro Manila, Mandaluyong) is seeking an onsite Customer Service Associate to support healthcare clients via phone and email. You will handle inquiries, process account changes and payments, and collaborate with a team to ensure high customer satisfaction.

The ideal candidate has a high school diploma and 6 months to 1 year of healthcare customer service experience, with strong communication and interpersonal skills, empathy, patience, and attention to detail.