Healthcare Specialist

Metacom Careers; Philippines; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

Performance Bonus

Incentives

HMO

Job Training

Professional Development

Job summary

Metacom Careers in Quezon City is seeking an entry-level English-speaking Patient Services Representative to assist patients with healthcare services in an on-site, fast-paced environment.

You will maintain patient records, answer inquiries, and work with care teams to improve outcomes. No prior experience is required, though a Bachelor’s in healthcare is preferred.

Qualifications

• Bachelor's degree in healthcare, nursing or a related field.
• Entry-level position with 0–2 years of experience.
• Proficient in English and excellent customer service skills.
• Compassionate, patient-oriented with strong communication skills.

Responsibilities

• Provide support and guidance to patients regarding healthcare services.
• Assist in maintaining accurate patient records and documentation.
• Respond to patient inquiries and resolve issues in a timely manner.
• Work collaboratively with healthcare teams to improve patient outcomes.

Skills

English proficiency

Customer service

Problem solving

Team player

Education

Bachelor's in healthcare/related

Job description

On-site - Quezon City No Exp Required Bachelor Full-time

Employee Recognition and Rewards

• Performance Bonus, Incentives

Insurance Health & Wellness

• HMO

Professional Development

• Job Training, Professional Development

Description

• Provide support and guidance to patients regarding healthcare services.
• Assist in maintaining accurate patient records and documentation.
• Respond to patient inquiries and resolve issues in a timely manner.
• Work collaboratively with healthcare teams to improve patient outcomes.

Requirements

• Educational Qualifications: Bachelor's degree in Healthcare, Nursing, or a related field.
• Experience Level: Entry-level (0–2 years).
• Skills and Competencies: Proficient in English, excellent customer service skills, strong problem-solving abilities, and a team player.
• Qualities and Traits: Compassionate and patient-oriented, with strong communication skills.
• Responsibilities and Duties: Ability to work in a fast-paced environment while managing multiple tasks.

English Language Customer Service Problem Solving Team Player