Healthcare Referral & Onboarding Specialist

Genfinity Philippines, Inc.; Makati; Sur place; PHP 614 000 - 949 000; Plein temps

Résumé du poste

Genfinity Philippines, Inc. in Makati is seeking a Referral Specialist to manage intake, verification, and coordination of physician referrals, ensuring accurate patient onboarding. This role handles referrals across channels, verifies patient and insurance information, and facilitates handoffs to downstream teams.

The ideal candidate has 1+ year in U.S. healthcare, EMR proficiency, and strong communication skills; you will work onsite in Makati or Pasig, Monday to Friday during US business

Qualifications

• Graduate of any Healthcare Allied degree.
• At least 1 year of experience in U.S. healthcare.
• Proficiency with technology platforms and EMRs required.
• Excellent verbal and written communication; strong customer service.

Responsabilités

• Ensure complete and accurate patient setup for newly referred patients across channels.
• Verify current insurance information, navigating Medicare Advantage requirements.
• Identify and confirm referral sources; trigger outreach workflows.
• Serve as referral coordination SME for internal and third-party stakeholders.
• Collaborate with partners to refine engagement for patients with missing data.
• Review referral details with potential patients as required.

Connaissances

EMR proficiency

Customer service

Verbal communication

Written communication

Teamwork

Attention to detail

Multitasking

Initiative

Formation

Healthcare Allied degree

Description du poste

Genfinity Philippines, Inc. in Makati is seeking a Referral Specialist to manage intake, verification, and coordination of physician referrals, ensuring accurate patient onboarding. This role handles referrals across channels, verifies patient and insurance information, and facilitates handoffs to downstream teams.

The ideal candidate has 1+ year in U.S. healthcare, EMR proficiency, and strong communication skills; you will work onsite in Makati or Pasig, Monday to Friday during US business