Healthcare Referral & Onboarding Specialist

Genfinity; Makati; Sur place; PHP 300 000 - 420 000; Plein temps

Résumé du poste

Genfinity Philippines, Inc. seeks a Referral Specialist to manage intake, verification, and coordination of physician referrals, ensuring accurate patient onboarding.

You will work with cross-functional teams to validate patient and insurance information, coordinate handoffs to downstream teams, and support outreach to referral sources. This role is on-site in Makati or Pasig with US business hours and a patient-centered approach.

Qualifications

• Must have 1+ year experience in U.S. healthcare.
• Graduate in healthcare allied field.
• Proficient with EMR platforms and technology.
• Excellent verbal and written communication.
• Detail-oriented with strong organizational skills.
• Able to work onsite in Makati or Pasig.

Responsabilités

• Manage intake and coordination of referrals across channels.
• Verify patient demographics and insurance information.
• Ensure timely handoff to downstream teams.
• Identify referral sources and trigger outreach workflows.
• Coordinate with community partners and clinics to resolve missing/incorrect contact info.
• Review referral details with patients as needed.

Connaissances

Customer service

Verbal and written communication

Teamwork oriented

Detail oriented

Self-starter

Problem solving

US hours readiness

Independent leadership

Formation

Healthcare Allied degree

Outils

EMR systems

Description du poste

Genfinity Philippines, Inc. seeks a Referral Specialist to manage intake, verification, and coordination of physician referrals, ensuring accurate patient onboarding.

You will work with cross-functional teams to validate patient and insurance information, coordinate handoffs to downstream teams, and support outreach to referral sources. This role is on-site in Makati or Pasig with US business hours and a patient-centered approach.