Healthcare Pre-Authorization Specialist | Night Shift Growth

ISTA Personnel Solutions; Makati; Presencial; PHP 268.000 - 357.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance

Free dependents

Night Shift Bonus

Attendance Bonus

Paid Time Off

Cash Leave Credits

Performance Appraisal

Work-Life Balance

Career Growth

Learning Opportunities

Descripción de la vacante

ISTA Solutions is seeking an experienced Healthcare CSR to join our growing team in Makati. You will handle pre-authorization calls and email requests, respond to provider inquiries, and verify member benefits while maintaining patient confidentiality and service quality.

Ideal candidates have at least 6 months of US healthcare BPO experience, knowledge of pre-authorization processes, strong English communication skills, and willingness to work onsite at Buendia, Makati during night shifts.

Formación

• At least 6 months BPO experience in a US Healthcare Campaign.
• Knowledge with Pre-Authorization.
• Willing to work onsite in Buendia, Makati.
• Amenable working night shift.

Responsabilidades

• Process Initial or Pre-Authorization via Phone or via Email
• Respond to provider requests
• Communicate to insurance providers for authorization determination
• Process verification of members benefits
• Review Members clinical records
• Manage healthcare cases

Conocimientos

English skills

Descripción del empleo

ISTA Solutions is seeking an experienced Healthcare CSR to join our growing team in Makati. You will handle pre-authorization calls and email requests, respond to provider inquiries, and verify member benefits while maintaining patient confidentiality and service quality.

Ideal candidates have at least 6 months of US healthcare BPO experience, knowledge of pre-authorization processes, strong English communication skills, and willingness to work onsite at Buendia, Makati during night shifts.