Pre-Authorization Associate | Earn a 21K Signing Bonus

ISTA Personnel Solutions; Makati; Vor Ort; PHP 268.000 - 357.000; Vollzeit

Benefits dieser Stelle

Health Insurance

Free dependents

Night Shift Bonus

Attendance Bonus

Paid Time Off

Cash Leave Credits

Performance Appraisal

Work-Life Balance

Career Growth

Learning Opportunities

Zusammenfassung

ISTA Solutions is seeking an experienced Healthcare CSR to join our growing team in Makati. You will handle pre-authorization calls and email requests, respond to provider inquiries, and verify member benefits while maintaining patient confidentiality and service quality.

Ideal candidates have at least 6 months of US healthcare BPO experience, knowledge of pre-authorization processes, strong English communication skills, and willingness to work onsite at Buendia, Makati during night shifts.

Qualifikationen

• At least 6 months BPO experience in a US Healthcare Campaign.
• Knowledge with Pre-Authorization.
• Willing to work onsite in Buendia, Makati.
• Amenable working night shift.

Aufgaben

• Process Initial or Pre-Authorization via Phone or via Email
• Respond to provider requests
• Communicate to insurance providers for authorization determination
• Process verification of members benefits
• Review Members clinical records
• Manage healthcare cases

Kenntnisse

English skills

Jobbeschreibung

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Healthcare CSR to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Account specific roles and responsibilities:

• Process Initial or Pre-Authorization via Phone or via Email
• Respond to provider requests
• Communicate to insurance providers for authorization determination
• Process verification of members benefits
• Review Members clinical records
• Manage healthcare cases

Requirements

• At least 6 months BPO experience in a US Healthcare Campaign

• Knowledge with Pre-Authorization
• Good verbal written and English skills
• Willing to work onsite in Buendia, Makati
• Amenable working night shift

Benefits

What can we offer you?

• Competitive salary and benefits
• Health Insurance with free dependents*
• 10%-night differential
• Attendance Bonus
• Paid time off
• Convertible to cash leave credits
• Performance Appraisal
• Work-life balance
• A focus on growing your career path with us
• We encourage you to follow your passions and learn new skills

Our commitment to you

• Strong culture and values-driven leadership
• We create opportunities for you to learn and grow at any stage of your career
• Continuous learning and innovation
• We foster an all inclusive environment where everyone thrives