Healthcare Engagement Specialist (US) – Onsite Support

Russell Tobin; Philippines; On-site; PHP 420,000 - 660,000; Full time

Job summary

Russell Tobin is seeking a Healthcare Engagement Specialist to support US healthcare workers based in Makati. The role ensures a smooth onboarding experience, ongoing assignment support, and credentialing compliance for healthcare professionals.

You will serve as the main contact for contingent staff, coordinate with internal teams on pay, benefits and HR matters, and help manage credentialing renewals and compliance with regulatory standards.

Qualifications

• Experience with US healthcare credentialing and HR support.
• Bachelor's degree in HR, Healthcare Administration, or related field.
• Experience in employee engagement or assignment management.
• Excellent English communication and interpersonal skills.

Responsibilities

• Act as the primary point of contact for contingent healthcare workers throughout their assignments.
• Coordinate with internal departments to resolve pay, benefits, HR, or employee relations issues.
• Assist with credentialing renewals and compliance requirements.
• Conduct onboarding and offboarding activities, including timesheets and access.
• Provide coaching and counseling to improve worker satisfaction and reduce attrition.
• Monitor contract renewals, extensions, and performance evaluations.
• Document updates and generate reports using the ATS (Job Diva).
• Share insights with internal teams to improve candidate experience and operations.

Skills

Excellent English communication

Interpersonal skills

HR support

Detail-oriented

Education

Bachelor's degree in Human Resources, Healthcare Administration, or related field

Tools

Job Diva ATS

Job description

Russell Tobin is seeking a Healthcare Engagement Specialist to support US healthcare workers based in Makati. The role ensures a smooth onboarding experience, ongoing assignment support, and credentialing compliance for healthcare professionals.

You will serve as the main contact for contingent staff, coordinate with internal teams on pay, benefits and HR matters, and help manage credentialing renewals and compliance with regulatory standards.