Healthcare Customer Support Pro - Onsite Pasay

Ttecjobs; Manila; On-site; PHP 268,000 - 357,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC is hiring a Healthcare Customer Service Representative to work onsite in Pasay. You’ll help customers with product information, resolve issues with empathy, and ensure a positive experience from first contact to resolution.

Requirements include at least 6 months of customer service experience, a high school graduate (old curriculum) or some college, and computer familiarity. You’ll join a global team with growth and benefits aligned to position.

Qualifications

• High School Graduate (Old Curriculum) or two years in college.
• At least 6 months of customer service experience.
• Recognize, apply and explain your product or service knowledge.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service experience

Product knowledge

Computer experience

Education

High School Graduate (Old Curriculum)

Two years in college

Job description

TTEC is hiring a Healthcare Customer Service Representative to work onsite in Pasay. You’ll help customers with product information, resolve issues with empathy, and ensure a positive experience from first contact to resolution.

Requirements include at least 6 months of customer service experience, a high school graduate (old curriculum) or some college, and computer familiarity. You’ll join a global team with growth and benefits aligned to position.