Healthcare Customer Care Specialist – Onsite Pasay

TTEC; Pasay; On-site; PHP 279,000 - 424,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC in Pasay, Philippines is seeking a Healthcare Customer Service Representative to support customers onsite. You’ll help resolve inquiries with empathy, explain products clearly, and ensure a standout experience that turns first-time callers into loyal customers.

Ideal candidates have at least 6 months of customer service experience and a High School diploma or two years of college. Computer skills and the ability to apply product knowledge are essential, and a friendly, professional attitude

Qualifications

• High School Graduate (Old Curriculum) or two years in college.
• At least 6 months of customer service experience
• Recognize, apply and explain your product or service knowledge
• Computer experience

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

Customer service experience

Computer skills

Product knowledge

Education

High School Graduate or two years in college

Job description

TTEC in Pasay, Philippines is seeking a Healthcare Customer Service Representative to support customers onsite. You’ll help resolve inquiries with empathy, explain products clearly, and ensure a standout experience that turns first-time callers into loyal customers.

Ideal candidates have at least 6 months of customer service experience and a High School diploma or two years of college. Computer skills and the ability to apply product knowledge are essential, and a friendly, professional attitude