Healthcare Customer Expert – Onsite & Growth

Teleperformance; Taguig; On-site; PHP 223,000 - 335,000; Full time

Benefits offered by this job

HMO

Career growth opportunities

Fun and inclusive work environment

Job summary

Teleperformance in Taguig is seeking a patient-focused customer support specialist who will handle patient inquiries, healthcare-related concerns, and service requests via phone, chat, or email. You will deliver compassionate assistance while maintaining quality and patient satisfaction, with duties that emphasize clear information, empathy, and reliable resolution.

No call center experience is required and a Bachelor's degree is preferred; onsite work is required to join our team.

Qualifications

• Bachelor's degree in any field.
• No call center experience required.
• Willing to work onsite.

Responsibilities

• Handle patient inquiries, assist with healthcare-related concerns, provide accurate information, and resolve service requests through phone, chat, or email. Deliver compassionate customer support while ensuring quality and patient satisfaction.

Education

Bachelor's degree

Job description

Teleperformance in Taguig is seeking a patient-focused customer support specialist who will handle patient inquiries, healthcare-related concerns, and service requests via phone, chat, or email. You will deliver compassionate assistance while maintaining quality and patient satisfaction, with duties that emphasize clear information, empathy, and reliable resolution.

No call center experience is required and a Bachelor's degree is preferred; onsite work is required to join our team.