Healthcare Customer Care Specialist: Billing & Scheduling

Metacom Careers; Quezon City; Sur place; PHP 246 000 - 357 000; Plein temps

Résumé du poste

Metacom Careers is seeking a customer service specialist to support healthcare clients by phone, email, and chat. You will handle medical billing inquiries, schedule appointments, and explain insurance benefits.

You will resolve complaints with empathy and maintain precise records of interactions. Ideal candidates have at least 6 months of BPO experience in healthcare and strong communication skills.

Qualifications

• Ideal candidates have at least 6 months of BPO experience in healthcare.
• Strong communication skills are essential for clear, effective interactions with clients.

Responsabilités

• Assist healthcare clients via phone, email, and chat.
• Handle medical billing inquiries, schedule appointments, and explain insurance benefits.
• Resolve complaints with empathy and maintain precise records of interactions.

Connaissances

Healthcare BPO experience

Strong communication skills

Description du poste

Metacom Careers is seeking a customer service specialist to assist healthcare clients via phone, email, and chat. The role involves handling medical billing inquiries, scheduling appointments, and explaining insurance benefits.

You will resolve complaints with empathy and maintain precise records of interactions. Ideal candidates have at least 6 months of BPO experience in healthcare and strong communication skills.