Healthcare Customer Support Associate – Growth & Training

ResultsCX; Lapu-Lapu; On-site; PHP 210,000 - 300,000; Full time

Benefits offered by this job

Performance incentives

Paid training

Career growth opportunities

Health benefits

Inclusive culture

Job summary

ResultsCX in Cebu, Philippines, is seeking a Customer Support Associate - Healthcare to be the first point of contact for customers seeking help. You will handle inbound inquiries with empathy, provide accurate product information, and maintain detailed records using our systems.

No BPO experience required; we welcome fresh graduates. You will receive paid training, ongoing coaching, and opportunities for career growth in a supportive, inclusive team.

Qualifications

• Strong written and verbal communication in English.
• Ability to work in a fast-paced, team-oriented environment.
• Customer service oriented with problem-solving mindset.

Responsibilities

• Handle inbound customer interactions with professionalism and empathy.
• Resolve customer inquiries, complaints, and issues efficiently.
• Provide accurate information about products and services.
• Maintain detailed records of customer interactions using our systems.
• Collaborate with team members to meet performance goals and service standards.

Skills

English communication

Problem solving

Teamwork

Education

High school diploma

Job description

ResultsCX in Cebu, Philippines, is seeking a Customer Support Associate - Healthcare to be the first point of contact for customers seeking help. You will handle inbound inquiries with empathy, provide accurate product information, and maintain detailed records using our systems.

No BPO experience required; we welcome fresh graduates. You will receive paid training, ongoing coaching, and opportunities for career growth in a supportive, inclusive team.